Community Honda Lafayette Auto Repair Service

Very courteous and prompt with information, scheduling and servicing of my car.

Well done

Rachel always treats me like family! Always answers my questions and always keeps me updated with everything!

Great job

I appreciated the quick service and attention to my concerns.

Always friendly dependable service and advise to keep my vehicle running well .

Ms. Rachel was very friendly, helpful and explained everything very well to me. She let me know any updates on how long it would take to get my service done and that’s always helpful! I am always grateful to get that friendly and caring service!!! ????????????????

The alignment is clearly not correct. I’ve already called to get it fixed (hopefully) on Monday.

I don’t think you should be able to get an appointment for AC service on Saturday, and get a confirmation email and then when you show up be told that they only do oil changes and no one was there to do that kind of service. So then leave the car on Saturday get the car back on Tuesday and spend $150 to be told the AC doesn’t work. Was told I was going to get a call when the car was ready which I did not. I called to check on the car status and they said I should’ve received a call which I didn’t. When I showed up at the dealership to pick up my car they were not ready for me. I only sent this message because I received a text message yesterday saying if I had any questions. My question would be is it normal to be able to click on the service for Saturday and then it take till Tuesday for me to call to find out that it’s ready?

Best car dealership in the world if they had a rate at 100 that’s what they would get

They went above and beyond!!!! Even found my lost key THANK YOU!

Well done

Rachel and Brennan were soooo awesome 5t. Keep it up u guys!!

Rachel is amazing!! She goes above expectations!! Very valuable employee!

Service department was very helpful in keeping me apprised of what was going on and she was really nice as well. The whole experience was pleasant!

Mr Hicks left his job to someone else to do . I do not see where he earned his commission when he left the majority of the work to be done by Mr. Gray. Saturday when I told him I wanted the car he should have immediately made sure it’s was to be detailed first thing Monday morning. It took two hours forty five minutes to get the car. Sir in the last two years I have sold one house and bought two and all three closings did not take that amount of time if I totaled them all. Also I did not get one copy of all those documents I signed that were for your protection I want copies of all of them. I also want another key for the car and a flat key for wallet. Bdlaudun

Rachel was very helpful and courteous as always

Mechanic forgot to refill the coolant after servicing my car and the vehicle left me stranded in Memphis on our vacation. I had to find a tow truck, have my car hauled to a competent service center and lost a day of vacation, not to mention I had to leave my boys stranded in a hotel lobby for most of the day while I sat at the service center waiting on my car. I will not be bringing my car to community Honda again.

Rachel got me in and out in a timely manner

Rachel is the best! Hope you can keep her on staff!