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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5845 reviews 65%
4 star 1954 reviews 22%
3 star 241 reviews 3%
2 star 457 reviews 5%
1 star 447 reviews 5%
Review Us
Megan S.
5 out of 5
3/26/2025
I had another amazing experience with my oil change and superior customer service by Kim Vest! I love that she has been there as my advisor for the 5 years we have been coming for service.
Justin G.
2 out of 5
3/26/2025
The service department seems to care less about customers vehicles. I keep my car in pristine condition inside and out and after I picked it up I noticed there were scuff marks from shoes all over my door panels and pretty much anywhere else someone’s feet would be around, grease and oil from shoes were all over my lower door jam as well. It **** that after a simple service I would have to go home and clean up behind someone due to their lack of professionalism. As a customer one shouldn’t have to check behind a company after receiving a service to make sure they didn’t mess anything up. My opinion- after a service is done on a vehicle the company should take it upon themselves to inspect and give back the vehicle in better condition then how they received it.
Daniel M.
5 out of 5
3/26/2025
Very professional
Andrew W.
5 out of 5
3/26/2025
Tyler was great, as always and truck was done fast. Thank you
David F.
4 out of 5
3/26/2025
I enjoy working with Tori
James G.
2 out of 5
3/26/2025
I want to be perfectly clear! Madison was top notch as was Ally the customer rations rep. Why i am giving a less than satisfied is the fact that my vehicle was received back the first time after repair with the subframe coated in oil inside and out and with a sizeable oil leak (Why it was there to start with) along with some minor reassembly issues. I had to bring it back a second time to get these issues resolved. I am appalled at the level of professionalism on the technicians part. I feel like i was just expected to accept my vehicle and thats that. Well i am not. In my line of work this kind of gross negligence and overall lack of care for a customers property would get that person reprimanded or even terminated. As of now my vehicle seems to be good but only time will tell.
Pricilla N.
4 out of 5
3/25/2025
Love my car you sold me
Angel C.
4 out of 5
3/25/2025
Great young lady
Timothy B.
4 out of 5
3/25/2025
Tony, Tyler and the Service Employees are awesome. The car runs like a new car. The engine purrs nicely due to the oil change, replacing the intake hose and the coils. Thank you, Timothy
Stephen T.
5 out of 5
3/25/2025
Tyler got the job done quickly
Valerie T.
5 out of 5
3/25/2025
I received professional and courteous service from Ms. Torey. She very knowledgeable about her job and make me feel comfortable knowing that my car is receiving the best service possible.
Linette B.
5 out of 5
3/24/2025
Great service from everyone that assisted me.
Jody D.
5 out of 5
3/24/2025
5 star service
Philip O.
5 out of 5
3/24/2025
Fast service - did all that was promised
Jean Felo.
5 out of 5
3/24/2025
They guys were friendly and the service was good
Nikiesha D.
4 out of 5
3/23/2025
I’m extremely happy that Madison was my point of contact. She went over and beyond and kept me up to date with my Highlander. I was hesitant about coming to the dealer to fix my car, but the service I received was top notch that I didn’t hesitate to pay the bill. Madison made a very great first and lasting impression.
Nancy S.
4 out of 5
3/22/2025
Tyler is great!!!
Charles B.
2 out of 5
3/22/2025
I thought it took too long for a simple oil change
O'Shaine B.
5 out of 5
3/22/2025
Tori is the best and always go above and beyond,very trustworthy and I truly appreciate her.
Bonnie G.
4 out of 5
3/22/2025
Heaven was a sympathetic kind caring representative for Toyota!!!

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