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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5845 reviews 65%
4 star 1954 reviews 22%
3 star 241 reviews 3%
2 star 457 reviews 5%
1 star 447 reviews 5%
Review Us
Diane P.
1 out of 5
3/29/2025
I’m currently broken down on the side of the road waiting for a tow truck while driving home from my Service appointment. Tory was great, not so happy with the service technician
Justine M.
5 out of 5
3/29/2025
Kim is always friendly, and everyone I have service done I ask for her.
Perseus W.
5 out of 5
3/28/2025
Kyle did an absolute amazing job. He was professional and very courteous. 5/5 for Kyle..????????
Danny H.
5 out of 5
3/28/2025
Great job
John B.
5 out of 5
3/28/2025
As always Kim went above and beyond
Idania P.
1 out of 5
3/28/2025
First of all I never met this person Michael that you mentioned. The work on my car is satisfactory, but it took 42 days to repair my car. Not happy with that in meantime had to pay for a rental out of my pocket because the person that sold me the car said I had coverage thru Toyota, then I was told that it was not covered through Toyota.
Dean S.
2 out of 5
3/28/2025
I did not feel welcome.
Justine H.
4 out of 5
3/28/2025
Thank you for valuing my time and not taking all day.
Romeo P.
5 out of 5
3/28/2025
Ok. Yes today’s visit was a success
Socorro R.
1 out of 5
3/27/2025
I’m not sure yet if I’m satisfied with the service rendered depending on how my car runs in the coming days, weeks , months but I can say this when I went to get in my car its was DIRTY. Plastic cover for the seat and paper used during the service were left in the car even a disposable plastic cap. Bad service. Not happy at all. Could’ve done better with the discount since I had to cancel my doctor’s appointment because the work wasn’t done on time as promised. I hope the mechanic did his job competently and I will not have any problems relating to what was done to my car today in the near future.
David K.
5 out of 5
3/27/2025
Thank you
Luisa R.
5 out of 5
3/27/2025
Tori is awesome…she is always professional and respectful. She is always there to greet me and handle my car service. I highly suggest you reward Tori for her exceptional work and loyalty
Sabrina C.
5 out of 5
3/27/2025
Tori was very professional and helpful. Thank you very much!
Susan M.
5 out of 5
3/27/2025
Kim is amazing and I trust her and the service I receive using her is impeccable
Joel M.
4 out of 5
3/27/2025
Tyler is the best Service Advisor.
Evangeline W.
5 out of 5
3/26/2025
Tori was our contact person and all taken care of in a good time frame
Lisa H.
2 out of 5
3/26/2025
Every time I go there it takes way too long to just have a service maintenance for a vehicle that has 29,000 miles on it. I was there for 2 1/2 hours. I know I wasn’t the only one in that situation but that is way too long. Next time I will not accept a car wash on the outside if that means making it longer but I have gone there and it’s been the same thing without a car wash that is something that needs to be worked on. I understand if it’s troubleshooting and trying to find things that are a problem out I get that other than that everything was great.
Lynnette W.
5 out of 5
3/26/2025
Heaven did a wonderful job. She answered all my questions that I needed answered. She was awesome.
Thomas S.
5 out of 5
3/26/2025
Excellent service Kim was great as usual
Cathie S.
5 out of 5
3/26/2025
Kim is the greatest and service department too.

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