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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5839 reviews 65%
4 star 1953 reviews 22%
3 star 241 reviews 3%
2 star 453 reviews 5%
1 star 447 reviews 5%
Review Us
Karen Chappell.
5 out of 5
7/6/2025
Tori was great, explained everything to me.
Barbara W.
5 out of 5
7/6/2025
Pleased with the service I received yesterday.
Sharon M.
5 out of 5
7/6/2025
John was very professional and did a great job
Valerie T.
5 out of 5
7/6/2025
None
Frantz M.
5 out of 5
7/6/2025
Above beyond same day call , same day service, people nice , fast service, explanation what done on my vehicle Thank you the team , thank you Bev Smith
Jeffrey G.
5 out of 5
7/5/2025
Kind / Courteous/ Friendly/ Sweet Knew her Job A Pleasure To deal with her .. Very Acomadating...
Robert H.
2 out of 5
7/5/2025
People are great work is great. Just takes too long for an oil change over two hours with an appointment.
Jerry R.
4 out of 5
7/5/2025
Tyler is A+ Should have water available to drink in the lounge in a fridge like you did in the trailers.
Henry A.
4 out of 5
7/5/2025
Paige took really good care of me today
Ashley R.
1 out of 5
7/5/2025
I was lied to multiple times, I was given the run arounds about my vehicle. I specifically told Toyota what was wrong with my car and they still made me come out of pocket for a part that was unneeded. I was not reimbursed. They told me at pick up my car needed to be towed that it was not drivable so that was another thing that was going to be out of pocket and they were driving my car around as well as when they drove my car to the front (but it wasn’t drivable) again trying to get more money out of me. Service was terrible, frustrating and I won’t be doing services with Toyota anymore. Toyota had my car a whole week for them to actually work on it 1 day before I picked it up ( on a Thursday)
Gayle E.
4 out of 5
7/4/2025
Thank you to Kim for getting me in so quickly with out an appointment for new battery the day before a holiday. I was in and out under 2.5 hrs and could go back to work as well. Thank you again
Allan S.
5 out of 5
7/4/2025
John was great and the service was efficient and very friendly! Thank you!
Linda V.
5 out of 5
7/4/2025
Great service as always.
Mary S.
5 out of 5
7/4/2025
Natoriea kept me well informed while my Rav4 was being serviced.
Viviana M.
5 out of 5
7/4/2025
Richard Price was great and explained everything that was being done to my vehicle. Excellent customer service.
Jessica M.
4 out of 5
7/4/2025
I love working with Kim Vest. She is personal and listen to what you need to be done on the car. I continue to go there because of her great service!
Helen S.
5 out of 5
7/3/2025
He was professional, knowledgeable. I didn’t wait long for service, they were prone. I have trusted Toyota for many years and l will continue to do so. Thank you
Justin R.
1 out of 5
7/3/2025
I went there to program 2 key fobs on my 2005 Corolla. After the man at the parts department looked at the VIN and made a phone call, he said it could be done and had me go to the service department. Anthony checked the VIN, made a phone call, and said it could also be done but I may need to use a different fob because the ones I had may not work. No problem. To the waiting room I went, where Anthony came to get me over an hour and a half later saying he good news and bad news. The good news... I didn't have to pay anything. The bad news, they found out there was no keyless remote option with this car and I wasted close to two hours of my time. If this "option" wasn't listed in the VIN check, why was there even an attempt? To try to get that $90 sale, like the sales vulture outside who barely gave me enough time to open my car door after I parked to tell me he was already interested in buying my car? Maybe that was already a sign I shouldn't have walked into your dealership because I spent time I'll never get back during one day off I had this week.
Frank B.
5 out of 5
7/3/2025
Mr. Johnson was very knowledgeable, and very polite, I will always go to him, he was awesome
Fernando O.
5 out of 5
7/3/2025
Excellent service and the best employees

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