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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5825 reviews 65%
4 star 1948 reviews 22%
3 star 241 reviews 3%
2 star 453 reviews 5%
1 star 447 reviews 5%
Review Us
Dorothy P.
5 out of 5
10/22/2025
Absolutely
Angel C.
5 out of 5
10/22/2025
Always a pleasure working with this gentleman.
Rita F.
5 out of 5
10/22/2025
I like Tyler Johnson and I would like to have him every time I come to have service done on my car he's a very nice gentleman and does a great job thank you ...
Robert R.
5 out of 5
10/22/2025
Torry did a great job communicating with us about the progress of our car's service.
Donald S.
4 out of 5
10/22/2025
Tyler is great
Carl L.
5 out of 5
10/22/2025
Tyler is geeat. Personable, professional and knowledgeable. Those are the things I look for from anyone I choose to work with.
Michael D.
5 out of 5
10/21/2025
Thank you for the excellent service.
Patricia C.
5 out of 5
10/21/2025
Kim Vest provided exceptional customer service as always
Kathy D.
5 out of 5
10/21/2025
Natoriea was very polite and friendly she kept me update on my vehicle. Thank you, Naroriea I appreciate your help.
Denise C.
5 out of 5
10/21/2025
Everything went well. Thank you
Syndee J.
5 out of 5
10/21/2025
Tori is very pleasant!
Jesus R.
5 out of 5
10/21/2025
First class operation, I’ve always been treated very well by Bev Smith Toyota That’s why I‘m a returning customer. Highly recommend
John L.
4 out of 5
10/21/2025
Kim is excellent. A credit to Bev Smith That is why I select her for service when needed
Jonathan G.
4 out of 5
10/20/2025
I have no additional comments.
Michele Z.
2 out of 5
10/20/2025
I had a 3pm appointment for 5.000 mile service. Tori was excellent. She advised me that it should take an hour to an hour 15 min. I waited in the new lobby. It is beautiful. At the two hour mark, I went to speak with Tori. She said it is done but still needed to run thru the wash. I was rude to her, and for that I’m sorry. I was tired of waiting. I just asked for my car. I realize it wasn’t Tori’s fault. She apologized for being overbooked. She is an exemplary employee and an example of how customer service should be, however waiting that long for a simple maintenance was frustrating.
Larry O.
4 out of 5
10/20/2025
Kim is the best
Phyllis K.
5 out of 5
10/20/2025
Tyler was very helpful
Janet P.
5 out of 5
10/20/2025
I am very satisfied with the services. Heaven was very professional and efficient. The new waiting area is comfortable Thank you Bev Smith for providing such excellent customer service.
Latoya W.
5 out of 5
10/19/2025
NA
Apolinar H.
5 out of 5
10/19/2025
Kim always goes above and beyond.

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