Service Center

Real Reviews From Verified Customers

Wendy R.
4 out of 5
2/10/2026
Kim is such beautiful person with excellent care customer service. I rate her above and beyond the service call. Thank you Kim for being so loving on the and caring for the customer you service at Bev Smith Toyota maintenance service. You are of the employee who has influence me come back for maintenance on my SUv .May God bless continue to you be successful in life on your job.
Kevin R.
5 out of 5
2/10/2026
Kim always takes great care of us and our vehicles
Homero I.
5 out of 5
2/8/2026
Good services
Benjamin A.
5 out of 5
2/7/2026
Great job, sorry I was late
Lina S.
5 out of 5
2/7/2026
This is the third time I’m doing this is giving me a few problems with the phone, but Kim is a wonderful person and she’s the best been there for years. She always helps me once I get there. She gets my walker out of the car. She is really great and wonderful pleasant wonderful girl to talk to thank you so much and Anna and also Maria very good employees they’re very pleasant and very happy.
Joan M.
4 out of 5
2/7/2026
Everyone bent over backwards to make it a nice experience, in spite of the wait! thank you!
Eva W.
2 out of 5
2/7/2026
Very dismissive, not interested in what I said and not courteous at all.
Enrico M.
5 out of 5
2/6/2026
Good
Sharon P.
5 out of 5
2/5/2026
Kim is always polite and helpful.
Karesta W.
5 out of 5
2/5/2026
I'm another satisfied customer
Adrian C.
5 out of 5
2/5/2026
Lady Heaven is very kind and considerate to the customer’s vehicle needs, keeps one updated on the progress of the vehicle’s service. Definitely an asset to your company!
Jennifer P.
5 out of 5
2/5/2026
Everyone is very nice and helpful. Especially Alyssa, she’s Wonderful.
Cindy S.
5 out of 5
2/5/2026
Kim is the best! Knowledgeable, friendly and professional. I always come away feeling like a valued customer.
Nancy K.
5 out of 5
2/5/2026
Heaven lives up to Her name. She’s a great customer service representative.
Schmidt A.
5 out of 5
2/4/2026
Thanks for the good work I appreciated it.
Betty F.
5 out of 5
2/4/2026
Great service!!!
Marla B.
3 out of 5
2/4/2026
Please turn down the music in the showroom/waiting area!!! Miserable!!
John B.
4 out of 5
2/4/2026
Kim was very helpful with getting me in for my service on such short notice. See is always helpful and keeps me up to date on any and all issues that I may need in the future. Sal was very helpful with showing me his inspection video. That was something that I have never seen before.
Sandra L.
3 out of 5
2/3/2026
The service was great. But I had some of the checks I was sent by Toyota and was told I could get floor mats with them but the parts department would not utilize them. So why was I sent them if you wouldn’t honor them?
Geoffrey P.
2 out of 5
2/1/2026
The workmanship is great as always, but some reason the last couple of times an oil change and tire rotation has taken 3 or more hours to complete. It wasn’t always like that, your service rep has aways been very professional and helpful.hopefully this will help you find the disconnect. Thank you!

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