Service Center

Real Reviews From Verified Customers

Lorrainea M.
1 out of 5
2/15/2026
They need to watch how they wash the car because they scratch the tail lights.
Andrew E.
3 out of 5
2/15/2026
Ozzey is the most professional person I’ve ever experience . So polite informative and is about the customers I hope they promote him.
Merlyne J.
5 out of 5
2/15/2026
I’m satisfied
Ingrid K.
5 out of 5
2/15/2026
Thanks for your service
Lindsay L.
5 out of 5
2/14/2026
Good job!
Thomas F.
5 out of 5
2/14/2026
Great
Isaida K.
4 out of 5
2/14/2026
Very good customer service by Kim. I also like the communication via text while waiting along with actual video of the service being done.
Steven G.
5 out of 5
2/14/2026
Ozzie is terrific. He promised to take care of my car and he really came through for me. I prefer to bring my car to him when I come in for service. Please send me the vid of the work today. I’m not sure how to access it. Thank you.
Daniel M.
5 out of 5
2/13/2026
Great job! Easy to reach and easy to communicate with
Robert B.
3 out of 5
2/13/2026
ok will try to fill out
David S.
5 out of 5
2/13/2026
Kim is a great asset to your business,informative professional and great personality.
Wilbert B.
5 out of 5
2/13/2026
My appointment went wonderful with Osmany Venereo, he was super knowledgeable, extremely helpful, professional and kind! If I had to hand pick a service provider it would definitely be him, scale 1-10 absolutely 100 wouldn’t change anything about my experience! Looking forward to future appointments for my car!
James W.
1 out of 5
2/13/2026
I was highly disappointed that it took an hour and a half just to get a new key fob.
Jesus R.
5 out of 5
2/12/2026
I’ve been a Bev Smith Toyota Customer for many years and the reason I stay with them is because I trust how they maintain my car. I appreciate all their personnel they’re very helpful, knowledgeable, and cordial.
Alexandra A.
1 out of 5
2/11/2026
I was told when I made appt over the phone that there is no charge for determining what was making noise in my car. When I got there was told diagnostic charge would be $110. They did a visual inspection at no charge then told me the rotors and brake pads needed to be replaced. I have since gone elsewhere and only pads required replacement.
Ferrari G.
4 out of 5
2/11/2026
Richy and the girl out side in the service department are the best⭐️⭐️⭐️⭐️⭐️! Thank you so much sear Toyota Family, that is the more important reason I'm back always???? Se you soon????
Lugey D.
5 out of 5
2/10/2026
Good job
Ronald C.
5 out of 5
2/10/2026
Natoriea was excellent and informative with the care of my vehicle
Jose C.
5 out of 5
2/10/2026
Excelente gracias
Wendy R.
4 out of 5
2/10/2026
Kim is such beautiful person with excellent care customer service. I rate her above and beyond the service call. Thank you Kim for being so loving on the and caring for the customer you service at Bev Smith Toyota maintenance service. You are of the employee who has influence me come back for maintenance on my SUv .May God bless continue to you be successful in life on your job.

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