Bev Smith Toyota Auto Repair Service

Great customer service. Friendly, efficient and easy to go through process.

Great service

My vehicle couldn't be repaired per braun mobility Modified parts

2 hrs is too long for simple tire repair

Tori was great! The inspection video cut off part of the way through and I noticed on my paperwork that my oil level needed attention. This is surprising considering I had my oil changed at Bev smith a little over 5k ago. My alignment was marked as not ok on the right front side, also concerning because Bev smith did my alignment last service, just a little over 5k ago. None of this is a reflection of Tori. She was wonderful. I plan to follow up on the rest of it. Thanks.

Jon is an excellent Mgr and went out of his way that I was completely satisfied with the service to my vehicle. He kept me updated with its status and was always available if I had any concerns He made my repairs seamless doing an excellent job. Thank you

Greatest

Took a while but job was well done Thanks for the service.

SDS She did a great job. Tori Lundy is fantastic. That is why I always request her to be my service advisor because she is like this every time I have my vehicle done by her. She should get a raise.

As always Kim is excellent ????

Quick, efficient, professional service.

Tyler is outstanding

Today I had an appointment for oil change and tire rotation. I asked them while they were rotating my tires to ck my driver's side front, it creaks when you go over a speed bump. Went next door for lunch came back 2 hours later my car is still sitting. I went inside and asked my advisor if they worked on my car yet ? In front of the service manager he said" This is not like a doctor's office your appointment is just an around time, we get to it when we can." I asked for my car back and told them I was giving them a second chance. I had a Toyota Corolla Cross with 3000 miles that I took there for service because it was whining and the fast you went the louder it went they brushed it off as nothing. Following week on the hwy with my husband with cancer and two children guess what CVT burned out. Southern 441 Toyota was able to replace it and Bev Smith lost out on a $12,000.00 under warranty repair. I wanted to give Bev Smith one more chance. I opted out of anyone giving me an quote to trade in my car but they still called twice after I said NO. A pretty new building means nothing, when the service dept still ****

Good work as expected from Toyota

Very satisfied with Toris customer service support

Natoriea Lundy did a great job, especially with how busy it was today for the service department

Very professional, very friendly i was totally satisfied

Tori is very great at providing quality service. Every time I go to service my car I go to service with her as my advisor. I recommend to keep her on the team. No complaints.

Tyler is wonderful to work with. He is knowledgeable and patient. He's extremely respectful and I am completely comfortable with him and my vehicle.

Nicely done, Heaven was amazing