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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5850 reviews 65%
4 star 1955 reviews 22%
3 star 241 reviews 3%
2 star 457 reviews 5%
1 star 447 reviews 5%
Review Us
Timothy B.
5 out of 5
8/15/2024
Thank you Tyler, the technician and the wonderful service department for the oil change/tire rotation. The 4Runner purrs beautifully once again. Keep up the good work. Until next my visit, take care of yourselves. Thank you. Timothy
Vanes J.
5 out of 5
8/15/2024
N/A
Robert M.
5 out of 5
8/15/2024
Our service representative Kim was very polite and knowledgeable of what work needed to be done on our highlander. Service was completed in a timely manner. We are very satisfied and will return to Bev Smith Toyota when necessary. Thank you.
Jill H.
4 out of 5
8/15/2024
Heaven is a great service representative. She was very professional and took care of my vehicle in an efficient manner as well as pointing out additional services needed to keep my RAV4 operating smoothly.
Denise B.
5 out of 5
8/15/2024
Tori is the prettiest and sweetest asset on your team! She deserves praise and a raise!
David B.
5 out of 5
8/14/2024
Kim has always gone over and above for me. I will continue working with her.
Michelle L.
5 out of 5
8/14/2024
Kim has always treated me with respect.She is pleasant to deal with. I trust her to tell me just what's what with no BS. I've asked for her over the last five years.
Barbara W.
5 out of 5
8/14/2024
Very pleased with service today!
Marie G.
5 out of 5
8/14/2024
From the time I came in she listened to my concerns and made sure she and the team and resolved it. Reviewed the work vehicle needed by helping me to determine most important. She was attentive and professional. I received excellent service. Thank you ????
Predrag M.
5 out of 5
8/14/2024
Jamina rocks!!!! She deserves promotion with a raise!
Beverlyan T.
5 out of 5
8/14/2024
Very happy
Arthur L.
5 out of 5
8/13/2024
Kim was professional,courteous and resolved my car issues. Thanks Stephanie Lewis
Arthur L.
1 out of 5
8/13/2024
Took my vehicle in for oil change. When I got home the check vehicle stability control system light came on. I will bring the car back in the morning. Very dissatisfied with the problem. This light never came on before the oil change.
Rolin B.
3 out of 5
8/13/2024
I was satisfied with Tyler. I was not satisfied with the person that was supposed to be giving me a quote on what my truck was worth as I told him that I was not interested but he kept pushing it on me as if I was going to buy a new truck, just he was too pushy and I told him I was not interested.
Eduardo M.
5 out of 5
8/13/2024
Great job by Heaven
Loretta B.
5 out of 5
8/13/2024
She is the best
Nancy E.
4 out of 5
8/12/2024
I like how you communicate before during and after service. The service was done without delay. Thank you Anthony.
Maritza G.
5 out of 5
8/11/2024
Janina was very professional.
Patricia B.
4 out of 5
8/11/2024
Anthony was knowledgeable and was able to fix the problem that I have with my car. JOB well done.
Bonnie W.
5 out of 5
8/10/2024
My rep was very attentive. I was kept in the loop the entire time. They kept to the time estimate provided at the beginning of service and prices are reasonable. Although there are trailers they are clean with comfy chairs lots of varieties of hot beverages and snacks. Everyone was very friendly.

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