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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5850 reviews 65%
4 star 1955 reviews 22%
3 star 241 reviews 3%
2 star 457 reviews 5%
1 star 447 reviews 5%
Review Us
Daniel O.
4 out of 5
9/14/2024
Kim is great
Jose A.
5 out of 5
9/13/2024
Anthony made some good recommendations for my vehicle and kept me inform thru the process
Rui D.
5 out of 5
9/13/2024
Very good
Rosalyn W.
5 out of 5
9/13/2024
Great staff and prompt service
Ronald S.
4 out of 5
9/13/2024
Kim went above and beyond . She showed empathy for my plight but hit a road block. I thank her and now I need to followup myself with Toyota.
Mary J.
4 out of 5
9/13/2024
All went well with my car inspection. Kim, Ally and other workers were so helpful. Thanks to the workers that did the car inspection. With appreciation.
Ronald C.
5 out of 5
9/12/2024
Excellent service!
Gloria W.
5 out of 5
9/12/2024
The staff was courteous and knowledgeable.
Manolo V.
5 out of 5
9/12/2024
Great job
Robert M.
5 out of 5
9/12/2024
Very satisfied
Rosemarie C.
5 out of 5
9/11/2024
Tori was very good in explaining everything I asked for and also the services recommended by the staff.
Lois ****.
5 out of 5
9/11/2024
Paige was very knowledgeable about my vehicle and took the necessary time to explain the problems. I was very impressed.
Sunny A.
5 out of 5
9/11/2024
Tori is very professional, thorough, caring and customer oriented service rep. Bev Smith Toyota is lucky to have her qorking for them.
Theodore B.
5 out of 5
9/10/2024
none
Ilene D.
4 out of 5
9/10/2024
Jamina was very friendly and told me how long I would be waiting for my car service! She came to tell me that they were finished with the oil change and were checking out a concern of mine! When my car was finished Jamina told me everything was good and what I was experiencing was normal!
Mary P.
5 out of 5
9/10/2024
Heaven was extremely helpful and a very sweet, pleasant person. She truly us a great person. Thank you Heaven.
Mark K.
4 out of 5
9/10/2024
Tyler is awesome
Lorey L.
2 out of 5
9/10/2024
I took my car in because of front end vibration at 45 mph. I was told the right axle and four tires are needed to correct the problem. I could not pay 1200 for the repair and 900 for tires so I buy the cv axle from your location for $500. Pay $200 for the installation and purchase four tires from tire plus. After all that work the problem still exists. The person who installed the new axel was surprised that I changed a good functioning part. Today it was revealed that the diagnostic findings was wrong and it was my left cv axle that need to be replaced. I was at the location today but was told to call back at the end of the day for some decision. The way this was handled from a customer service standpoint I believe is a miss opportunity because I am not a random customer. I have multiple car purchases since 2011 at your location and one of my car is presently in your shop replacing the transmission. So now this car has to sit home while I look transportation to work and I think I did the right thing bringing it to the expert.
Patricia Y.
5 out of 5
9/10/2024
Heaven was very helpful & attentive...
Jay F.
4 out of 5
9/10/2024
Fast & efficient

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