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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5847 reviews 65%
4 star 1954 reviews 22%
3 star 241 reviews 3%
2 star 457 reviews 5%
1 star 447 reviews 5%
Review Us
Tom G.
5 out of 5
2/12/2025
Service was completed very quickly.
Divine Hands.
2 out of 5
2/12/2025
My service advisor Kim was phenomenal as usual. How my vehicle wasn’t returned in state of cleanliness as when it came in. The white leather and stitching were extremely dirty. I have spoken with the service manager regarding all issues but feel free to contact me @ ****-****-xxxx
Dan Dugan.
5 out of 5
2/12/2025
Very friendly and efficient service !
Steward K.
5 out of 5
2/12/2025
Over the last year or so, both Kim and Tori have been great people to work with in bringing my 1999 Camry back to like new condition.
Michael S.
4 out of 5
2/12/2025
Tori is great. I have dealt with her several times and she seems like she is part of the family
Carol V.
5 out of 5
2/12/2025
Always pleasantly surprised by the speed and updates on service. Past experiences at other dealers not that great.
Jessy T.
5 out of 5
2/12/2025
Jamina was awesome. She explained everything. Thank you Jamina
Thomas L.
5 out of 5
2/11/2025
Everything went smoothly Tyler was in constant contact we me. Everyone was very professional and my truck was completed and returned to me in record time
Olga H.
4 out of 5
2/11/2025
Tyler is great!!
Warren Magee.
5 out of 5
2/11/2025
Madison was great. Very professional and courteous
Rachel D.
5 out of 5
2/11/2025
Kim was great!
Adina M.
5 out of 5
2/11/2025
Great
Peter D.
2 out of 5
2/9/2025
I reviewed the scope of work with the service representative at my appointment time and he indicated 2 1/2 hours at 1:30 my scheduled appointment. At 4:00 he said it would be 15 min more . At 5:30 thirty he said they had to go to an auto parts store because the air filter ordered was not the right part so that had to drove the vehicle to O’Reiley to get an air filter I finally got the car at 6:00 , 4 1/2 hours not 2 1/2 Had the service rep let me know the work would take that long I would have rented a car driven to my missed meeting and returned to pick up the vehicle Sunday and return the rental Had he been diligent with knowing the time frame of the repair I would have make arrangements to get picked up but was misinformed on the time needed for the repair Your service reps and mechanics need to communicate so time estimates are reasonable and your customers can plan. I missed an important meeting because they did not talk to each other J in only Service both vehicles at Bev Smith Exclusively
Rita M.
4 out of 5
2/9/2025
I’m always satisfied. That’s why I bought another Toyota while my car was being serviced
Bonnie M.
2 out of 5
2/9/2025
When we picked up our car it was filthy black dirt inside and out. Too dirty to get into. Service writter girl took it upon herself to clean the seats and dash etc. I read a call from the Mgr over the repair service dept. She offer to clean our vehicle the next time we come in for service. Our car was there over a month and we did rec. A loaner which was returned spotless inside and out.
Jim C.
4 out of 5
2/9/2025
Tyler & Jason (parts dept.) worked as a team for a modification to my 4Runner Limited to Heritage grille. I considered using after market parts but based on their excellent help and advice I’m glad I went with Toyota OEM for this modification.
Nelly G.
5 out of 5
2/9/2025
Jamina received me with a smile and willingness to assist. Excellent customer service.
Erick M.
4 out of 5
2/9/2025
Great serv from jamina
Sean G.
5 out of 5
2/9/2025
Madison and team were able to quickly complete the job.
Bruce D.
5 out of 5
2/8/2025
Kim is an awesome service advisor!

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