Service Center

Real Reviews From Verified Customers

Robert F.
5 out of 5
5/31/2025
Great customer service as always.
Carmen R.
4 out of 5
5/31/2025
Always satisfied.
Theresa C.
4 out of 5
5/31/2025
She is terrific!
Joanna G.
4 out of 5
5/31/2025
Caitlin went above and beyond to make sure that I was taken care of in a prompt and professional manner. She kept me informed as to what to expect and contacted me via text making me feel at ease. I feel that she is well versed in her role and communicates extremely well. She answered all of my questions and my car was read in one day. Kia is lucky to have her on your staff,
Samiatu O.
1 out of 5
5/31/2025
Nothing was done and I felt like I was not treated right. I felt betrayed. I was not told that I would have to pay for my service upon arrival. Am paying extra $25 monthly but no service will be provided for my car. Too many lies.
Darrell C.
5 out of 5
5/31/2025
Cory was great
Tina H.
4 out of 5
5/31/2025
I very much like catlin. She's always nice. And gets me in and out in under 2 hours. Others have had me there for up to 5 hours for maintenance servic
Kaylah H.
4 out of 5
5/30/2025
Angela was the best advisor specialist. She went over every detail that would be done to the car. Made me feel comfortable leaving my car in her hands to be taken care of. I would definitely want her as primary advisor.
William H.
3 out of 5
5/30/2025
Mechanic tech failed to replace all tire valve caps after new tire install
Maggie W.
5 out of 5
5/30/2025
I'm happy with the service that I get from KIA
Kenneth G.
4 out of 5
5/30/2025
CAITLIN provided me with continual updates during my service appointment. CAITLIN is the first service advisor that has been totally candid with me each and every time I have had interaction With you service department. I can say without any hesitation that the KIA Brand has been a refreshing experience in car buying and not a decision I will ever regret.
Paul A.
5 out of 5
5/30/2025
Great job and service
Patricia S.
5 out of 5
5/30/2025
Sure
Linda R.
5 out of 5
5/30/2025
Fast
Curtis J.
5 out of 5
5/30/2025
I am very happy about the service I received today.
Corey A.
5 out of 5
5/29/2025
She was awesome & very attentive!!
Essential Ford.
5 out of 5
5/29/2025
Great all around
Susan A.
1 out of 5
5/29/2025
Very disappointed. I requested a call back which I never received. Susan A
Chloe R.
4 out of 5
5/29/2025
Caitlin Neeson is hands down the best advisor at Bev Smith KIA! She never fails to make the entire process smooth, stress-free, and super professional. She kept me updated every step of the way, explained everything clearly, and genuinely cared about making sure I was taken care of. It’s rare to find someone who goes above and beyond like she does
Edward M.
5 out of 5
5/29/2025
The service staff is completely knowledgeable and very positive

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