Zachary is a true gentleman. Super professional, answered all my questions, and quickly took action. If it were up to me, each time I go to Kia I only want him. Thank you.
Everything was professional from beginning to end Amanda was in constant contact and everything was fixed perfectly. All in all a very good experience thank you
Everyone was so nice and accommodating
Amanda was the most professional and kind person
I’m sorry I don’t remember the young man inside but he was also very professional and kind
I have been to several dealerships and this is without a doubt the best I have been to yet!
Thank you all for your kindness
Gail T
I was completely dissatisfied I drove 1hour and 15 minutes to have get new tires from the Custumer loyalty program and they had me wait three hours only to tell me that I wasn’t eligible because I hadn’t been there in two years because I moved away. When I asked to speak to a manager they said they couldn’t find him. So I ended up leaving without receiving any services and no satisfaction . I will never go back!!
I had an appointment at 1pm, I got there 5 minutes before 1pm and didn't leave until a little after 5pm.
Petra has taken care of my service needs before and simply said she is awesome.She makes sure that the info she gives me is correct.She makes sure that my. needs are taken care of .
Petra is a wonderful service provider.
She is very pleasant kind and helpful.
Philip the transport driver it’s awesome and asset to your company
Well spoken, enjoyable time with his company.
She’s an asset to BEV Smith Kia.
He’s awesome an asset to the company.
Petra. Did an excellent job with the inspection of my KIA. I am well satisfied with the service
You could work on your time management. I had an appointment scheduled, and was there for 2.5 hours. My service rep was great!
I've scheduled several appointments for oil change services in the past 3 years. I always have to wait 2 hours for my scheduled appointment which is unacceptable.
I no longer own a KIA so please stop texting me
Amanda did a wonderful job even though there were several who did not make it in today. She kept me informed and was so accommodating
I came to fix my recalls and ended up buying a brand new KIA Soul
Zach was so helpful and friendly!!
Frank was good but the service was terrible , it should not take 3 hours to change oil an rotate tires. My appointment was at 3 pm an I was waiting for my vehicle an was told it would be done at 5pm which is still terrible for someone waiting. My vehicle was done at 6pm an was given a card for my next service to be at no charge which I don’t pay for anyways because I have a service plan. Not a very happy costumer having to wait 3 hours.
He was very professional and courteous. He is a good representative for the company.
Excellent service , great communication I was very happy
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