Service Center

Real Reviews From Verified Customers

Robertus J.
5 out of 5
11/28/2021
Well you done, efficient and courteous service!
William B.
5 out of 5
11/28/2021
Excellent service as expected
Sean C.
5 out of 5
11/28/2021
Very attentive and work was completed within the time frame
David G.
5 out of 5
11/28/2021
Good job
Karen F.
5 out of 5
11/28/2021
Great service from Amanda as usual. You are lucky to have such a wonderful employee!!
Judith J.
5 out of 5
11/27/2021
It felt like the “old” Bev Smith kia service. Everyone was helpful and kind.
Carleen O.
5 out of 5
11/27/2021
Great job
Bernadine R.
1 out of 5
11/27/2021
Forgot to service my drivers brake light
Marguerite S.
5 out of 5
11/27/2021
Everything was done despite the fact that l didn’t have an appointment and it was done in a timely manner. I was given good service in the waiting area by people who assisted me with coffee and water. And l was kept informed about what was happening with my car. Excellent service!
Steven B.
1 out of 5
11/27/2021
When I pulled up to the service area, I sat for several minutes, several people walked in and out of the booths and never acknowledged me. Finally a gentleman that washes cars asked me if I was being helped. He told someone I needed help and still nothing so he told me to go up to the booth door. I was only there for an oil change and tire rotation. It took two and one half hours. Never again!
Charla H.
5 out of 5
11/26/2021
Justin was helpful and polite. He made the appointment easy.
Jennifer M.
5 out of 5
11/26/2021
Happy with my experience with Amanda and all associates that day. Very quick and I didn’t wait long.
Janet B.
1 out of 5
11/26/2021
Coffee spilled in center console, 30 miles driven and I requested a car wash, Not done!
Lillian A.
5 out of 5
11/25/2021
Frank was very customer friendly and very knowledgeable concerning what my vehicle needed. He throughly explained what would be done and how long it would take and everything went precisely as planned! Frank is an excellent customer service manager!
Dorothy M.
5 out of 5
11/25/2021
Great job. Very professional and attentive to customer needs. Thank you Amanda
Kenneth G.
5 out of 5
11/24/2021
All around pleasant experience.
Ernestine H.
4 out of 5
11/24/2021
Great customer service but the complimentary wash you offer is awful they only spray water on the cars not wash them was very disappointed
Danelle L.
4 out of 5
11/24/2021
Zachary is knowledgeable and customer focused. One of your best. I am frustrated with the car and the dealership, and Zack took it all in stride, providing excellent service.
Higgs A.
4 out of 5
11/23/2021
My service experience was AMAZING! Amanda kept me completely informed of everything and assisted me with making the best decisions regarding the maintenance my Kia Forte needed. Additionally, they did an incredible job cleaning AND vacuuming my car, which I wasn’t expecting given the fact that the service department was exceptionally busy and I didn’t have an appointment. I plan on returning to this location every time my car needs service.
Robert M.
5 out of 5
11/23/2021
Thanks

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