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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4942 reviews 63%
4 star 1587 reviews 20%
3 star 194 reviews 2%
2 star 556 reviews 7%
1 star 574 reviews 7%
Review Us
Lessie Shuler.
4 out of 5
2/16/2023
Thank you Joseph for my very pleasant and appreciated experience at Bev Smith today. I am feeling very confident and believe my 2020 Kia Soul is sounding like new, and my vehicle really was cleaned (smile). Looking for to my next service for my Kia Soul at Bev Smith
Robert F.
5 out of 5
2/16/2023
Great service by Seth all around
Francisco E.
4 out of 5
2/16/2023
5 estar cinco estrellas
Mose S.
5 out of 5
2/16/2023
Cory was most professional. The service was very satisfactory
Joseph S.
5 out of 5
2/16/2023
Everyone was very courteous, helpful. The driver who took me back-and-forth was very polite and nice. They notify me of all the issues that they were many of my care. Very nice people. Great job.
Nelly G.
5 out of 5
2/16/2023
The best team ever, my greatest compliments for Fred Marsoram, Gilbert Chollette and Shuttle driver Dan. Fred was professional, caring and handled my concerns with utmost results. Please let him know that he is an asset to your organization. Great employees are hard to find, thank you for making my Kia service experience a pleasant one.
Nicole E.
4 out of 5
2/15/2023
Joseph did an excellent job during my visit for service! He ensured that my vehicle was given back to me in better condition than I brought it in ( oil change, recall fix, car wash). Everything was completed in a timely manner as well.
Marivel G.
5 out of 5
2/15/2023
He was really nice and helpful
Felipe C.
1 out of 5
2/15/2023
The lights are back on. It was a total waste of time today. Very disappointed
Charles P.
4 out of 5
2/15/2023
We appreciate the good service we received on our Kia today! I think one reason we are so happy with our Kia is due to the great service we have received throughout the time we have owned it. Thank you for providing this service we appreciate so much!
Shannon F.
5 out of 5
2/15/2023
Very nice and quickly done.
Fred M.
4 out of 5
2/15/2023
Ok.
Sharon B.
5 out of 5
2/15/2023
Seth answer every one of my question! Very good job .
James S.
5 out of 5
2/15/2023
Joseph did a great job taking care of all my needs for my car. Thank you.
Joseph B.
5 out of 5
2/14/2023
Fred was awesome. The tech I met was exceptional. Professional and both showed respect and very helpful. Great job guys!
Beth A.
4 out of 5
2/14/2023
What a great service experience. Same day service got my broken air/ heater blower. Thank you so much. Cory was fantastic and very professional.
Jude B.
5 out of 5
2/14/2023
I personally was not at that service appointment. I do appreciate the email sent to me by Seth. That was a very unexpected surprise. Good job!
Sherry J.
4 out of 5
2/14/2023
Absolutely amazing customer service the best I’ve ever had since I’ve been coming to Kia he explained things about my car that I was never told about help me out as a 74 yr old widow ,
Everest A.
5 out of 5
2/13/2023
Junior was efficient, competent, professional, and very pleasant to deal with. He did an excellent job and delivered it in a timely manner. I am very pleased.
Lois H.
5 out of 5
2/12/2023
Very pleasant customer service thank you.

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