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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4934 reviews 63%
4 star 1582 reviews 20%
3 star 193 reviews 2%
2 star 554 reviews 7%
1 star 571 reviews 7%
Review Us
Jamerlee C.
5 out of 5
8/7/2023
Very good service
Scott J.
5 out of 5
8/6/2023
The whole team at Bev Smith Kia is top shelf ????
John J.
5 out of 5
8/6/2023
Great service and done on time. Keep up the great work
Jean C.
5 out of 5
8/6/2023
Thank you to Fred for getting me done in record time. Ge was a pleasure to work with. ????
Jennifer D.
5 out of 5
8/6/2023
I am satisfied with my Kia service on 08/04; Cory is very knowledgable and considerate of my time line.
William B.
5 out of 5
8/6/2023
The teamst Bev Smith Kia worked diligently to make sure I was 100% satisfied. Tim (Lane manager) Shane (mechanic) and Seth worked hard to accommodate my needs and to make sure the job was correctly. Great job from my team at Bev Smith Kia Ft Pierce
Charles S.
5 out of 5
8/6/2023
Great staff of people, coffee and snacks while waiting is awesome!
David M.
5 out of 5
8/6/2023
Thank you Fred, and Shane for taking good care of us.
Susan P.
5 out of 5
8/5/2023
Okay Thank You
Audrey F.
1 out of 5
8/5/2023
Very upset first told me i didnt have another coupon for an oil change when i clearly have 1 more left.. never rotated my tires never gave me a sticker for the miles so i kknew when to get the next oil change and never gave me the multi point inspection paper so i dont even know if anything was good and or bad...was never treated like this
Andres F.
5 out of 5
8/5/2023
100% excellent service from Fred. Best experience I have had at your service center since I obtained my K5.
Baldermar G.
5 out of 5
8/5/2023
This is the second time I've had Cory as my assistant with the process at Kia and he has always been so helpful and kept me informed on the whole thing. Overall a good employee
Sharon P.
5 out of 5
8/5/2023
Pleasure doing business with Fred
Dana B.
5 out of 5
8/5/2023
Excellent from start to finish
Sharon P.
5 out of 5
8/5/2023
Fred was a pleasure to do business with.
Maria C.
5 out of 5
8/5/2023
You always exceed my expectations. Fred was very courteous and professional with me.
Carolyn C.
1 out of 5
8/5/2023
Last minute you said you needed to keep my car overnight and then didn’t have a loaner car for me. I had to Uber around for 2 days ???????????
Kayla D.
5 out of 5
8/5/2023
Seth was awesome! Great customer service. Very happy!
James T.
5 out of 5
8/5/2023
Very impressive service department!
Carolyn C.
2 out of 5
8/4/2023
When I called to see when my car would be ready the guy said that they would have to keep it overnight - this was something that wasn’t discussed prior to me dropping my car off. Had I known this I would have prepared differently. I asked if I could have a vehicle so that I can take care of my business and not have to Uber everywhere. The guy said he had no vehicles. So I had to Uber which was costly for the 2 days. It would make sense to let the customer know that the car needs to be held overnight in advance not while the car is there.

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