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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4926 reviews 63%
4 star 1581 reviews 20%
3 star 193 reviews 2%
2 star 554 reviews 7%
1 star 571 reviews 7%
Review Us
Katiana R.
5 out of 5
11/22/2023
Always a pleasure having Joseph as our service advisor he's always professional courteous and very straightforward with whatever has to be done with the vehicles
Stuart F.
2 out of 5
11/22/2023
Justin was great. I just don't think an oil change should take 90 minutes, especially when I had a 7 AM appointment.
Trudy H.
5 out of 5
11/22/2023
Justin always goes above board helping me. I'm grateful for all of his help making my service needs more pleasurable!
Robbin C.
5 out of 5
11/22/2023
Great service, thank you
Yolanda P.
5 out of 5
11/22/2023
My service was fast and great customer service from Joseph
Anne P.
5 out of 5
11/22/2023
Justin was excellent! Very courteous, efficient and kept my apprised of progress..in and out in 2 hours!!
William S.
3 out of 5
11/22/2023
I had an appointment for 1:00 on Monday 11/20 for an oil change and it took 4 hours for an oil change and tire rotation. That is unacceptable for anybody. If I didn’t buy the oil change and tire rotation. I would go somewhere else. Terrible service. Bill Schmidt ****-****-xxxx
Liza F.
5 out of 5
11/22/2023
Great service!
Janice S.
5 out of 5
11/21/2023
Great customer service!
Alicia M.
5 out of 5
11/21/2023
Paolo Minier presented himself professionally and I'm satisfied
Samary S.
5 out of 5
11/21/2023
Thanks for the service
Sherry G.
1 out of 5
11/21/2023
I went there for them to change a latch in my truck for a recall they told me it would take as long as 2 hrs. I had to reschedule I couldn't wait that long.
Bamrung K.
5 out of 5
11/21/2023
Justin and services team were excellent, great services. Thank you
Guillen Guerra,.
5 out of 5
11/20/2023
Excellent service
Ira G.
5 out of 5
11/20/2023
Excellent service from all involved.
Deborah S.
4 out of 5
11/20/2023
Caitlin called me with updates and also texted me with information about my car. I had my car towed in. She called me to let me know they received it. She let me know about the diagnostic tests they would be doing on my car. She then called me with the results, then called me to let me know what was wrong and how it was fixed. I received a call when it was ready to he picked up. Very thankful.
Amber G.
5 out of 5
11/19/2023
PABLO treated us like a person instead of a number. He was so nice and truly a wonderful person.
Marilyn H.
1 out of 5
11/19/2023
I'm very disappointed with the service I received. First of all my car was sitting for at least 3 days not counting Sunday and then when I was told my car was ready and when I came to pick it up my car wouldn't start. It has to be jumped and when I got home turned my vehicle off it wouldn't restart. I was told the battery wasn't charged fully and it should be once I got back home. Never the less my car wasn't repaired. I feel I was taken advantage of. I thought I could trust that Kia would fix my vehicle.
Brenda M.
5 out of 5
11/19/2023
The service was superb
Jose M.
5 out of 5
11/19/2023
Nace work

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