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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4900 reviews 63%
4 star 1574 reviews 20%
3 star 193 reviews 2%
2 star 552 reviews 7%
1 star 570 reviews 7%
Review Us
Tracey M.
4 out of 5
11/2/2024
Fred is a great advisor.
Christopher C.
5 out of 5
11/2/2024
Kevin was nice enough to keep me up to date on status of my service.
Chris C.
1 out of 5
11/1/2024
When I took the vehicle initially there for service I transfered my oil change packages from Sunrise Kia to BevSmith. Now I’m being told I have to bring proof of this accepted transfer by your dealership each time I have an oil change? This was already in your computer system and was never told this initially. Today I was told there was nothing in the system by my service rep. Please help me understand what I’m missing here as this was accepted for X amount of oil changes.
Karl S.
5 out of 5
11/1/2024
Very satisfied
Angel Z.
5 out of 5
11/1/2024
My time at Kia is always great Caitlin Neeson is always amazing she’s quick, explains everything and is very friendly and polite
Michael G.
5 out of 5
11/1/2024
It’s completely satisfied with all the help in making the right decision for my SUV needs from Fred and parts department. There professional and expertise went a long way with me. The Dealership goes out of their way to help and be there for all our automotive needs. My hat goes off to all involved in helping make my time there go well.
Bonnie E.
4 out of 5
11/1/2024
She’s great !
Stan H.
5 out of 5
10/31/2024
Thanks for everyone in your service department for making this such a pleasant experience. Also a well deserved thank you for the quality workmanship and care
Ellen Sullivan.
4 out of 5
10/31/2024
Very good advisor
Michael J.
4 out of 5
10/31/2024
Caitlyn was great, very attentive. Seemed like a lot of people around the service area seemingly not doing all that much, but 2 people did ask if I was interested in trading in my brand new vehicle, which seemed odd.
Daniel W.
2 out of 5
10/31/2024
Fred was GREAT. But the person who set up my appointment didn’t arrange for the radio system update; so now I’ll have to come back a second time and leave the car for hours.
Oscar R.
5 out of 5
10/31/2024
Excelente
Kenya S.
5 out of 5
10/31/2024
The service I received was FIRST CLASS, Caitlin and the entire service department gave me updates about my vehicle. My overall experience was EXCELLENT!!! Thank you again
Jennifer B.
5 out of 5
10/31/2024
Caitlin was very helpful. She got me in and out uickly. Her performance was exceptional.
Frances K.
2 out of 5
10/31/2024
It appears as though my handicap placard is missing after the service. Not blaming anyone but all of a sudden it’s gone!
Sanford F.
5 out of 5
10/30/2024
Well done! Excellent
Denise C.
5 out of 5
10/30/2024
Always doing a good job on my car thank you for your services
Cheri H.
5 out of 5
10/30/2024
I'm very happy with my experience with Bev Smith Kia
Maria C.
5 out of 5
10/30/2024
Pablo attentive as usual. Job well done.
Dawn F.
5 out of 5
10/30/2024
Your team at service was amazing and even shuttled me home.

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