Caitlin is both professional and courteous
Cory was very informative about the regular car maintenance due for my car.
Catilin is phenomenal and her customer service has always been phenomenal. I have an issue with the techs that doesn’t seem to care about the due diligence of disceeting an issue the customer is experiencing. They’re quick to say nothing is wrong when something is wrong causing problems for money to be paid out while things are still under warranty to be fixed at hand.
I would never have thought that Caitlin could exceed my previous experiences????????????. The things I appreciate and trust about her:
* Even though I dropped my car off early, she did not make feel like she was rushed, she took her time with everyone, with a smile, professionalism and with patience
* she looked for every available recall, and I wasn’t charged anything. in My car seems like, whatever the recall was on the front end, my car runs so much better than it ever has.
* she’s someone I trust and I’m thankful to have her as my manager when I come to Bev smiths Kia in Ft Pierce
The job is still open and not finished yet , but it's ok that I have to bring it back as long as there is a loner car for me when I bring the car back because I have a lot of doctor's appointments that I have to go to and I need a car I can't sit in your dealership all day I don't have the time and I'm disabled but it was okay
Angela is a great service rep. She keeps you up-to-date on your vehicle. Doesn't leave you in the loop. Thank you again Angela.
Very polite and very helpful
Great service!! Thank you!
Angela is the best. She services my car in approximately an hour. She is thorough and I feel very well taken care of!
Angela was great. Service was quick. The push from sales people to trade my car was invasive, greedy, and has made me never want to come back to Bev Smith Kia.
They took care to keep my car clean !
I traded in for another car !!!!
I received a call that my vehicle had some recalls and also my check engine light was on so I made an appt for service I left my car on a Wednesday morning didn't receive a call about my car till Thursday and was told my turbo charger was bad.i explained I have an extended warranty they call the warranty comp and was told a inspector would be out to look never got a call back from kia for a week got so frustrated I just went and picked up my car a week later when I arrived they just handed me my keys and walked away never got a receipt for any services dont even know if the recall work was done very disappointed with your service dept.
Caitlin was absolutely wonderful! It was such a pleasant experience with her efficient communication and care.
Caitlin is amazing to work with. Keeps you up to date. You are truly lucky to have he on you staff.
Caitlin was pleasant and professional. She executed the information accurately and efficiently. She kept me updated on the progress and made the whole process quick and easy. Thank you for all your help. You’ve been amazing.
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