Rock Honda Auto Repair Service Center

Friendly, professional

He was efficient, professional and provided an accurate time of completion.

Edward Flores always takes care of my car, I am always very satisfied with his job.

Did not get full service. I was in for first maintenance. Tires not rotated as instructed on work order.

Anthony has always done a great job attending me appreciate his work

Thank you for your service

Outstanding service.

No me hisieron el trabajo bien nomas cobra muy bien

Unsatisfied never will I back

Anthony was great!

I was quoted a price for transmission service when I dropped off my vehicle and then called and told that the price had nearly doubled because my car has a 9 speed transmission. I have been to this dealership for every single service since I purchased this vehicle at Rock Honda. It seems like the vehicle information should be in the computer system by now so that I could be quoted the correct amount for the service, not only that but they do a vehicle walk around when you get there and the car says “Elite” right in the back. This is frustrating and feels like a bait and switch. Also, the last time I was there, in June, I came in for an oil change and services that were due and a repair, they didn’t fix it the first time, I had to bring it back in for another entire day, only to get the car back and a day later, the code came on in the car that it needed an oil change, which they were supposed to have done while I was there, resulting in a third trip back to the dealer. Can anyone tell me how these things can happen. I mean if the dealership shouldn’t know my car is a 9 speed transmission, who’s job is it to know?

Eddie Flores is a great guy and very helpful, he’s the only person I feel comfortable with helping me with my car, I’m always a satisfied customer when I leave.

Excellent

Good service and everyone were very Polite,thanks for the service!!

Polite courteous informative 100% satisfied with him

Excellent service on top of everything satisfied with everything thank you rock Honda and Ed Flores

Excellent service

It's always a pleasure having Mr.Jamili as my Service Advisor. He is very respectful. He calms my fears when I have to bring my daughter's car in because it is having problems and we don't know the cause.

Eddie has always been on top of his awesome customer service. I commend him or his great dedication in making us smile and feeling good all the time.

He did a great job