Stephen maa did an awesome job and great customer service thank you
Always a pleasure dealing with hurry arif
I came in with a starting issue concern, car not starting on the 1st and sometimes not on the second try and making a very concerning noise when cranking. I Was told it was the throw out bearing. Which I was charged for and as soon as I took it home and left to the store, I had the same issue. Car not starting right away it was still making the noise as well. Along with this I got a clutch replaced, belt brake flush and trans service. After picking up my car and got home I noticed dirty hand prints on both my driver door and passenger door interior. This concern seems to happen every day when starting my car but they weren’t able to duplicate it but did a repair that didn’t take care of my concern. And I left with kinda feeling like the concern wasn’t seriously looked into. Or maybe a better attempt to duplicate the concern could have been done. . It literally happens to me every other time I start my car.
The staff in general was really helpful and efficient,the agent was extremely helpful
Thank you! Arif Khan really took care of my need! Truly appreciate his service. Only one thing I’ll ask Rock Honda to bring back is the pick/drop shuttle service. It was a hassle to get to dealership!
Ronnie was very helpful and everything that he said I needed and I like honesty
We really appreciate Eddie for his service!
Done before he said was surprised
Eduardo is very professional and caring and always strives to provide excellent customer service! Exceptional employee and person.
He is an honest service advisor!
Thank you Maria Navarro for taking good care of my son's car.
The service with my car was excellent, staff was excellent, very helpful, very understanding with the situation,,,,, I asked if I could be shuttled back to my house they explain to me that they remove the shuttle transportation,,,,, but the employee was very kind to ask how long it was gonna take for my car to be done ,,,,, (I brought my car for oil change),,,,, it took an hour which worked out very good with my situation,,,, but I do wish Honda could add back the shuttle,,,, thank you
He was very helpful and he gave me great customer service
Thank you Ricardo.
Great service and done in a timely manner.
Very friendly and on time service thank you
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