Waiting Time wasn’t good & took time, even though you made appointment.
We’ll when I left the dealer what are the chances that my car starts to act like it doesn’t want to start. Coincidence? Anyways it ended being I needed a new battery. Wasn’t my battery tested that day? I also checked my tire pressure on my tires just to see if they matched what was on paper wrong again. Who ever worked on my car done a half **** job on the five point inspection and we’re supposed to trust them with bigger jobs like doing our brakes? I think not.
Prompt service! Worked to accommodate my changed schedule!
It's was quick and prompt. Every thing turned out good as well as excellent. Thank you so much.
Service was good. Oil change was pricey.
I'm very impressed with the customer service...and the service of my vehicle..Maria is awesome..I'm staying..
Shafiq was really courteous staff and waiting period was not that long though it was a busy day.
Great service, efficient communication and friendly. Thank you Eduardo Flores for making my Honda experience great.
Excellent service.
I am a repeat customer
Arif always takes top notch care of me! That’s what keeps me coming back.
Like always is no doubt that I will be taking in my vehicle to Rich Honda for service, not only is Eduardo Flores the go to Service Advisor but he is always able to keep a smile on his and handle his work duties as such with a smile and THAT right there is what keeps me and my family coming back to Rich Honda Service Dept. Let’s just say I purchased my 2020 from Metro Honda and I only took my car in for the first complimentary service and I WILL NEVER go back to them. They’re sadly unhappy at that place and don’t communicate like Service advs. from Rock Honda do. You’re in and out in a jiffy! ???????? I would rate Eddie’s customer service experience a 10/10. Thanks much Eddie!
Shafiq Jamal provides outstanding customer service. He is one of a kind and a great asset to your dealership. I am always satisfied with his amazing customer service. He explains everything in great detail!
Need assigned line for appointment only. So don't wait too long on the line
Had a awesome experience with Maria Navarro (service representative). I had my 2021 Honda Accord serviced and Ms. Navarro was very informative, friendly and timely with how long it was going to take. If your looking for great customer service ask for Maria Navarro for a great customer service at the service department. ????????????
Thank You for your service today
I was treated very well with courteous service
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