Eduardo **** he do great job
Very friendly
Very nice
Very helping ????????????????????????
I have been a regular gor decades and when the level of service is retained as it has been, I don’t see a need to go shop elsewhere
Awesome service
Thank you
Paul has done more today than anyone else all year to solve my issue.
Yes but problem not solved
KIA product has problems
He is researching answers to defective KIA
Window shades not sticking on car windows
Replacement pulled off immediately
I left my vehicle there for service and was quoted one price on the phone but when I arrived to pick up my car, the price had increased buy $290.
Love Paul..Eduardo was not in and Paul was his backup..seamless
I bought 4 cars last month and this was our first experience with service. My employee was treated awful. Horrible customer service.
Brad Thomas
Pathway Hospice
Trey did a great job of communicating what was being done and how long it would take.
Kia took care of it's customers and may have sold me on buying another car with this treatment.
Great team in all departments. Satisfied with work and customer service.
There was a major lack of communication from the service advisor. Advisor was never proactive in contacting us and we always had to call him multiple times a day in order to get a status on the vehicle and he wouldn't even call back the same day
Eduardo was very nice and made my experience very easy to understand. He's good at his job.
Thanks Eduardo
Trey is always amazing. He makes sure I’m updated on my car and makes sure I’m in and out of there. When I went to pick up my car I had to go to service to pick it up. There were 3 people ahead of me and I had my 2 kids and he came in and told me he would drive my car up to me in the front and had me sign my papers I was in and out. He always takes care of his clients and truly cares.
Hard to reach someone to make an appointment and even just to receive a call back from parts, service, etc
Very kind advisor. Easy to work with.
Appt was for 10:30. I was there at 10:30 and was told would take 1 1/2 hours (12:00). It was not ready for me to make payment until 12:25. Then it still took another 10 minutes (12:35) for me to get my key back.
I have no issues with the work done. It was all about the time.
Karen B
The only issue I had was that there was no progress update so that I could schedule my ride to pick up my car. Because of this, I did not make it to pick the car up by closing. Fortunately, they put my paperwork and keys at the showroom desk. Regardless - the overall experience and service was great.
Trey was a pleasure to work with!
I have been to various Kia Dealers in the states of New York and Connecticut during the past four years. I walked into Central Kia of Plano a bit afraid due to a recently disappointing experience at another dealer in Carrollton, but Mr. **** and the entire staff that assisted me there had an exceptional level of professionalism and the customer service is outstanding. I am permanently living in the DFW area now and I am truly happy to have found my new vehicle dealership at Central Kia of Plano
Social