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Real Reviews From Verified Customers

Service Center Review Summary

5 star 640 reviews 64%
4 star 193 reviews 19%
3 star 28 reviews 3%
2 star 67 reviews 7%
1 star 66 reviews 7%
Review Us
Martha M.
5 out of 5
12/22/2021
always great service
Christopher M.
5 out of 5
12/21/2021
Thank you. I look forward to returning
Joann B.
5 out of 5
12/18/2021
Always get great customer service at Kia plano
Brooke M.
5 out of 5
12/18/2021
No comments, appreciated service.
Ali F.
2 out of 5
12/18/2021
Poor customer service, no updates were provided and phone calls were not returned. Extremely disappointed and will not return to this dealership.
Katlyn J.
5 out of 5
12/17/2021
Smooth service, thank you!
Tiffany F.
2 out of 5
12/17/2021
Service advisor is nice but however, I waited an extra hour for my vehicle that was ready at 1124 am but I was never notified until I went to the cashiers desk at 1224 pm. In which I was ignored by the hispanic female and had to go to the front desk for help.
Tina B.
4 out of 5
12/16/2021
Mr. Gomez was very friendly and courteous! He let me know what service was going to be done and that my cabin air filter needed to be change. Thank you Mr. Gomez for keeping my car in top notch shape!
Barbara C.
4 out of 5
12/16/2021
Great service today!
Jarren B.
5 out of 5
12/16/2021
Very satisfied
Sharon J.
5 out of 5
12/11/2021
Everything was great. Done in a short amount of time. And no cost! I am very pleased.
Haleem I.
3 out of 5
12/10/2021
Depending on how my vehicle is fixed in the New Year as I was told by Service Advisor.
Johnny J.
5 out of 5
12/10/2021
Great guy, Great service. made it quick and easy for me
Jose P.
5 out of 5
12/10/2021
Excellent service
Bent S.
5 out of 5
12/10/2021
Paul, did great - I trust him with our Kia’s
Trudy P.
5 out of 5
12/9/2021
Paul Gomez is usually me go to service team member. Trey was very friendly, efficient, and thorough. Great customer service!
Mindy C.
4 out of 5
12/9/2021
Great customer service from Paul. Really appreciate the communication. Just wish when I first walked in to the customer service room I was treated and was told someone would be right with me.
Randy D.
5 out of 5
12/9/2021
Kirk Sparks was a professional in every way and I am satisfied with the service I received.
Janet P.
5 out of 5
12/8/2021
It was great! Thank you!
Zenia B.
5 out of 5
12/7/2021
Thanks ????

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