The team at Thomas KIA does a great job.
Dan worked diligently addressing customer needs! Efficient & thorough worker.
The service department is awesome, everyone in that department is very help and would make sure you leave happy.
Daniel was Courteous and Knowledgeable ,and very helpful
Nettie and Kim treated me like a Queen
Kim was great no words to explain what she has done for me. Excellent service advisor. She has earned my trust and I am a forever client because of her
Always appreciate the excellent customer service. Delighted I purchased my Kia at Thomas Kia. From sales to service, I have had the pleasure of working with highly qualified and professional staff. They really get to know each customer and care about safety!
Communication is key to appointment satisfaction.
Extremely professional flawless experience
Wait time was long. That's the only issue.
Great personal,great service!!
On getting my car back I notice items in my car had been touched. Also I had to tell your staff to cover my car seat after seeing a worker get his **** in my car and sit on my jacket in the driver seat. My weather tech foot cover was wet on the driver side as well so they never put a cover on the floor of the car as well. I will not be going back to this location for any service again.
Rich is very personable and hard working. His multitasking skills are very noticeable. Always a pleasure.
I always get good service when i come in. Everyone is always nice andfriendly.
Needed a simple oil change and a small recall of changing out a couple fuses. 2hrs. and 15 min. wait time is totally unacceptable. Oil change bc of warranty requirements. I probably will not do this in the future, will take it elsewhere.
Neddie knows great customer service thank you again
Thank you guys for being professionals and taking good care of my new vehicle
Kim is top notch! She goes above and beyond every single time we bring our vehicles into the shop to be serviced. She is knowledgeable, personable, and her customer service can’t be beat. Of course, it goes without saying, the service technicians at Highland Kia never disappoint! Thank you! We are loyal Kia customers for several reasons. The quality of service department staff is one of the top reasons!
Happy with staff. Polite staff
Social