Everyone was trying to please. All went smoothly and it didn’t take a long time to get my oil changed.
I spoke with service person (male) on the phone and in person. He was a breath of fresh air. I have avoided your toyota service for many years because of the personnel in the service office. I was surprised to hear a new person on the phone. He called me back after I called at 7 a.m. having already pulled my car in and gotten it in the computer. He was knowledgeable and helpful and on the ball. In person, those traits were still apparent. He again seemed to know about my car and cars in general. I felt like he was attentive to my needs and that I was not some imposition that he had to deal with. He's the best service person I have interacted with that I can recall at your location.
I’ll absolutely do any survey pertaining to Michael or the company. You guys always do a phenomenal job and Michael went above and beyond this time working on my car and staying in touch with communication. He is great!
Great person too work with
Very pleased with her job in the service shop area. Also would like to thank Ashton my technician. And the parts department was able to get me the replacement back windshield wipers that I need it.
Everyone in the service department was friendly,courteous helpful and very knowledgeable. Thank you for your team.
Although the problems were not present at the time of service, at times the dash board goes completely black, the car won’t turn off and the touch screen malfunctions.
So far since diagnosed the dash lights have stayed on. When the dash blacks out again I’ll let the service department run a diagnostic test again. Thank you for your time. It’s greatly appreciated.
The staff seems to be very friendly. I hope this dealership continues to be true and honest with their customers. That is the secret for repeat customers.
Awesome. Had unexpected windshield damage right before a winter storm. They were kind enough to work us in and complete a recall issue at the same time. Thank you for the great service
My vehicle was fixed earlier than estimated!
I recd an appraisal the day of my car servicing. My husband was not willing to yall about selling the car back at Thst price. Service dept was fine
Great job!???? thank you.
The passenger window quit working after service which was coincidental. The person in service said it wasn’t anything they did. They didn’t even offer to ask the technician if it was something they could have done. I’m disappointed with their response and most likely won’t be back after using them for years!
Excellent service and very nice to work with.
I am always pleased at Murray Toyota. Their service Dept is
One of the best! I wouldn’t trade anywhere else.
Explained the service done and was in and out without waiting very long.
Michael Froes is terrific. He was able to get me into the shop workflow even though I showed up with no appointment, and the shop was short-handed. I really appreciate it.
Social