Toyota of Murray Auto Repair Service

Very helpful, patient and efficient. True professional.

Totally satisfied. Thank you.

Everyone was very nice and helpful.

Excellent service by Robert. Thank you so much. He did an awesome job

Thank you.

Everything was great and was very organized! The gentleman who checked me in asked questions about my car and if there was anything I had noticed that they needed to check.

Toyota always takes good care of my vehicle!

Ms. Daugherty does her job very well. Margaret Trimble

Great service!

Was polite, friendly,and professional.

Fast, friendly and professional. Liked the texts with updates, well done.

Will do!

Best in the business right here! Top of the line service for sure!

Wish you would bring back someone that details cars for your customers.

Very professional, polite and friendly

The service was fine but I do suggest cleaning loaner cars before you loan them! The one I was loaned was extremely dirty on the inside and outside!

Good job!

Cheyenne is the absolute best and the definition of excellence! She makes my service visits effortless. A huge thank you to the mechanics for always getting the job done right!

My husband told me that all I needed on my 2023 Sienna van, was tire rotation and top off fluids. When I got there I was informed that I needed oil change also. I relaid what my husband said needed doing and should have to pay, since we had not reach the 25,000 miiles or 2years. My appointment was for 8:30 a.m. since had an appt. At 10:00 I should have had plenty of time. I was not informed that the service dept. would send text to my phone. I asked at 9:45 if I would be done soon and why it was taking so long. She forgot to info me there was a recall they were taking care of. I was out of there at 10:10. The other issue was I had to pay for oil change that we did not need. My husband called back and got that straighten out. We have credit for next time because we were still under it mileage and not 2 years old. We are long standing clients of this Toyota and their service dept has been part of that reason! I realize that they are hiring younger people but sometimes they try to act like they know what they are doing, when they don’t and they don’t ask for help when they don’t know. What we thought was a cut and dry appt. Turned into a very stressful morning. Thanks for letting me vent.

It’s a pleasure to deal with Robert for our service appointments. He is very knowledgeable and good about explaining everything.