Good service. Overall, they made it real simple for me as I had to wait for my vehicle.
Mike is always very helpful and great at his job
Mike always delivers his best work, and he's an employee worth keeping because he does an excellent job. Thank you!!!
Thank you for the updates on my car.
Joshua was very helpful, and we received an excellent service !!
The office staff was super friendly to my wife and I. The service department was fr5also
Mr Connelly was very helpful and polite.
Thank you Mrs Faith Cruz
I had to wait over 2 hours because the person who makes keys does not come in until 10. It would have been nice if I was told that instead of letting me come in at 8 and not tell me until 9 that I can’t have my key made until that person comes in at 10. Unnecessary waste of time.
Great Service! Very attentive
A $250 assessment fee is borderline extortion. If something on my car is covered by the warranty, there should be no fee at all to examine the issue. It seems an intentional effort to discourage customers from taking advantage of their warranty. If it turns out after being assessed, that the problem is not covered by the warranty then it was a $250 fine to have you even examine the vehicle. I’m extremely disappointed in Kia over this matter. This is not a critique of the man I met with, this is a critique of Kia.
he is the best, friendly, approachable has the client best interests in mind.
Very helpful and I was satisfied with the service today.
What service? I was emailed and texted multiple times reminding me of my appt. Upon arrival, no technician, no part, no service ????????
Waited 2.5 hours, car was untouched so left dealership.
Nathan kept me updated on my vehicle and it was done exactly when he said it would be done.
Nathan was professional and friendly. He saw us right away and we appreciated how upfront and honest he was.
Great customer service from Joshua. He was so helpful. Going to Covina Kia for service was so easy compared to another Kia dealership that I’ve dealt with before.
Great job on service, follow up and details on everything done on the car. Gave me a heads up on tires needed in the future. Appreciate the visit at Kia today for service.
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