I am very satisfied with my visit to Covina Kia yesterday 10/23. Michael Connelly is always friendly, knowledgeable and professional to interact with. Service time was estimated at 1 1/2 hours that it was. I'm sure all prescribed services were done as outlined.
Alberta was very professional and got my car out sooner than expected. Very impressed with his service.
Alberto took his time checking me in and took the time to understand all my concerns. The estimate wait time was almost to then exact time he told me. I really appreciate him paying attention to detail.
The service was excellent. Assisted me with all my concerns about my car.
George was very personable, polite, and genuine. Great service from a great employee. Made my second experience better than the first! Overall great and smooth experience!
Nathan was definitely the best. He is kind trustworthy and definitely a professional. As a great judge of character I would definitely look at Nathan as a leader amongst his peers. From start to finish he kept me updated about my vehicle. Thank you once again.
The paperwork I received begins with #9. What happened to #1-8?
Always a great experience.
Great service and great people.
Alejandro was so helpful on the phone as well as in person. He answered my questions regarding my concerns about my car. I wish all customer service personnel were like him. He's really good at what he's doing. I hope to see him again next time I have my car serviced.
Your service reps are always very polite and supportive
Like always Michael was so helpful and informative. That's one of the reasons I keep coming back to Kia
The service and checkout were fast and hassle free and Nathan was very professional and provided great customer service.
The problem of the car is there
Mi carro Kia miro 2024 tiene una luz de check engine encendida y tan solo para revisarlo hay que dejar el carro por una semana, y además hacer un pago de $300 dólares por no se que, cuando supuestamente el carro está en garantía pues tiene 17,000 millas francamente no me gusta el servicio que Kia proporciona
Nathan was very nice and offered me a few other services that I politely declined. It was good how efficient he was as his job. Definitely did a good job as well as the maintenance
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