It’s been such a pleasure working with Erik Perez. He is incredibly professional, clear, and straightforward, and always willing to help. I truly feel like he looks out for my best interest every step of the way, and I really appreciate the care and support he brings to his work.
I asked to change the windshield and it was not done. Service advisor emilio seemed not apologetic and annoyed when I pointed out. It was very frustrating when you paid for all promised services but because the advisor made a mistake, I had to pay extra parts for him to install. Funny part was the advisor told me as he is giving me a free service “i will install
The windshield blades for free if you pay the part” anyways. Overall experience was disappointing.
It was a good experience getting my car service at KIA Covina they made it quick and easy and I would definitely recommend this place for service. Thank you Emilio and Mike for always helping me with a great experience at KIA Covina.
Aldo helped me get my car tuned up. Great guy to work with
Very communitive very thankful
Emilio was extremely helpful and explained everything to me. He answered all my questions and I'll definitely get my car serviced there again because of him.
Aldo was very nice and communicated with me
He was very good with his service.I rate him a ten
I'm a happy customer. Every time I come, I get treated very well.
Muy satisfecha por la atención gracias Aldito
Great customer service thank you Eric.
Eric Pérez is very helpful, polite and very respectful.
He answers all my questions and resolved my problem.
Yes, thank you, eric, for always communicating.And allowing us to know what's going on with our vehicle
Emilio, I had a great experience bringing my vehicle in for service. From the moment I arrived, Emilio, was welcoming and professional. He took the time to explain what my car needed, answered all my questions, and never made me feel pressured. The work was completed on time, the pricing was fair, and my vehicle is running better than ever. I’ll definitely be coming back and recommending them to others.
The check engine light is back on
all i need was oil and they tried to make me get a brand new engine. micheal was fake tbh. on the phone super rude but nice to your face. this kia is truly the worst. car salesman said my car needed $15k in repairs. again it needed oil, yall are liars
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