Eric was very nice and helpful
I u destined no comp washes but didn't clean windows or vacuum
Great Service
Under promised and over delivered
Communication is the issue everything else was perfect
Eric was very helpful and informative but I was hoping KIA would fix the catalytic converter that they replaced 20k miles ago after keeping my car for almost 3 weeks.Other than that Eric helped me out as best as he could but apparently the district manager makes the warranty decisions.
Mike is the best — incredibly professional and attentive, made sure everything was taken care of.
Michael Connelly was extremely welcoming and professional.
Everything was great and customer service was phenomenal!
I loved how professional George was. Thank you for his help
Our visit exceeded our expectations!!
I don’t need anyone to contact me the original owner of this Kia dealership. Customer service was awesome now with the new owner. Everything that they do is just so unsatisfactory as a customer I will never ever step into this dealership or buy another vehicle from your folks ever again.
Thank you to Eric Perez for his excellent service
George Kasem was most helpful and very 8
Emilio was a 10 who definitely made me feel taken care of. He made sure service proceeded as quickly as possible. Definitely a 10/10 service. Only critique is I had to wait at the end for my keys for 20 minutes when my car was already parked and waiting.
Everything went exactly as they described.
Professional and quickly responds to questions. Very helpful.
Very professional service!
Service complted within the time frame promised.
They were supposed to flush the transmission and they didn’t. They didn’t replace the undercover back underneath the car. I had reminded Jose and two other people that it was in the trunk. Jose said he forgot to tell them to put it back on, that I would have to bring it back. So I took it somewhere else to do the transmission and replace the undercover. They had mentioned the car needed a brake job, but I just took it somewhere else to get that done. I thought they always wash the cars when you pick them up, but our car was filthy.
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