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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3157 reviews 62%
4 star 918 reviews 18%
3 star 125 reviews 2%
2 star 475 reviews 9%
1 star 417 reviews 8%
Review Us
Ashley C.
5 out of 5
1/29/2024
Matt was great and went above and beyond with our service!
Erlinda S.
5 out of 5
1/29/2024
Everything was great!
Teresa M.
5 out of 5
1/28/2024
Very good service and George A always given us the best attitude.
Adriana G.
5 out of 5
1/28/2024
Erick gave me good service!
Carla M.
5 out of 5
1/28/2024
Thank u
Grace I.
5 out of 5
1/27/2024
Excellent customer service. Professional and polite.
Marguerite S.
1 out of 5
1/27/2024
I was told multiple times different answer to same question. When I would call i was always told Lexi would call back in 15 minutes she never once did.Told the car would be ready within 1 2 weeks yet it took over 6 weeks.Told that warranty was going to cover it then it wasn't then again warranty would pay for parts not labor. Told I would be eligible for courtesy car then given excuses why it would not be covered "yet". I would never recommend this dealer to anyone. I was completely dissatisfied with the service I received.
Ricardo R.
3 out of 5
1/25/2024
No comment
John O.
5 out of 5
1/25/2024
Carlos was very professional and efficient
Yvonne K.
5 out of 5
1/24/2024
Thank you for a quick return on my car.
Sadie T.
5 out of 5
1/24/2024
My car needed an emergency service and Kia of Covina was gracious enough to do the service. We’re so grateful to the professionals at this Dealership especially Matt.
Kenneth P.
5 out of 5
1/24/2024
Mike Connelly, has always been helpful and great service attendant.
Maria C.
3 out of 5
1/21/2024
N/a
Rose G.
4 out of 5
1/21/2024
Job well done! Maintenance was finished way before the time I was told it would be.. thanks for all you do.. ????
Robert T.
5 out of 5
1/21/2024
Thank u
Michelle G.
5 out of 5
1/21/2024
Michael is always pleasant.
Luis G.
5 out of 5
1/20/2024
Great service
Sekwen K.
4 out of 5
1/20/2024
He is great and one i can trust.
Richard S.
5 out of 5
1/19/2024
Matt took great care of my wife's car. I got it back on time. Thank you Matt.
Not Provided.
5 out of 5
1/18/2024
I'm satisfied with all work done on my Sorento

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