As always, excellent service by Josh and the team!
Matthew Hidalgo is always prompt to serve and help!
Only thing I would point out is that service/maintenance has been taking too long to get done, usually 3 hours.
Thank you for your care and attention
He was to slow with the paperwork trying to help others
I always feel uncomfortable bringing my car to the dealership because I know before I get there that I will be encouraged to add additional services which will cost way more than what I calculated before arriving.
Josh was so forthcoming with updates and handled our recall efficiently!!
Aa far as the service for the vehicle they were unable to identify the problem, and therefore was not addressed.
The service representive did a great job on the customer service aspect, and that was appreciated.
Polite knowledge able and professional
Josh is the best at his job. He is always professional and friendly.
1 answer survey turns into a further survey? Forgit abowt it...
Greg was very professional and friendly.
I am experiencing an issue with my battery and they were not able to figure out and advised that the battery is fine. However, when the representative first turned the car on, he noticed the same problem.
I always get good service from the Honda team and Josh has been my service
Person for a long
time He does a great job.
Ramona B
It takes more time than it supposed to
Greg, Laura, and the service manager were very helpful. The past couple times I’ve visited Classic Honda, I wasn’t impressed at all by the customer service aspect of my service appointments, but adding Greg and Laura to your team is a win. They were professional, efficient, and helpful.
Service was fast and finished before the promised time. Great service to Josh and the service men.
Matthew handed me a different customers report and print out. I did not receive my multiple point inspection print out and car wash ticket.
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