I spent too much time before you give me my car back
Matthew took care of services needed from start to finish, was courteous and professional
Kept advised on the status of service and delivered in time
Matthew was excellent and he went above and beyond. I felt that he delivered excellent customer care and was very respectful and made sure to address all of the concerns.
You have a great employee in Laura Boutte , she made you feel very comfortable with the services that you were there for. She was never to busy to take time to explain everything to you, she is a keeper.
Matheu was excelente with people like him the world was better he was so special like worker and attitude all ways was positive thank you I'm so grateful
Very helpful excellent service Thank you!!!!
Thomas did a great job and explained everything clearly. Very smooth process.
I know the survey and will give best scores possible. I was VERY pleased by the service and actions of Josh Swiernik.
I had to bring my car back 2 more times because the service men didn’t calibrate my tires correctly. Greg Jones did it himself the 3rd time and I haven’t had a problem since. Looks like the service techs need to be taught how to do it correctly. My air pressure was at 39 and should have been 32. Greg Jones is the bomb, Service Advisor and a Service Tech.
We have always appreciated our service at classic. This is the 3rd CRV that classic has worked on for us.
Matthew was cordial and efficient; although I was a little early, he got my car right in and it was only about an hour and the oil change was complete. During check in, he advised other services due to 60,000+ mileage but I declined since I had those services performed about 4 months earlier at another Honda dealership while in North Carolina.
Greg is always an excellent person but overall when greg is not there i suffer bc i couldn't get i walk in without leaving my vehicle i ask for an appointment for monday i was told it was full i was so mad i had to go back on Tuesdayl and there was greg to the rescue.i was thinking of turning in my car yes i was thank u for ur attention i brought to u i hope to see some better improvement in customer service.
He provided excellent customer service
I want to say thanks to Mr. Greg Jones he was very professional and courteous I have no regrets using Classic Honda on W. Colonial Dr. for my vehicle’s thanks I appreciate all you do
Josh Was awesome very helpful and listened to all my needs just a great guy
After the vehicle was serviced and parked outside, it took longer than I expected for the bill to get finalized. I was surprised that I could see my vehicle outside ready to be done, but still had to wait for a final bill. I appreciate the discount provided to save me $. I was impressed that I could pay directly at the service desk. I was also impressed by the alignment technology used to let me know all was good as I drove in. I was also impressed by the complimentary car wash provided for me to use at Sqeaky’s. Thank you.
Greg was a great service advisor. He explained everything needed for my car in way that could be easily understood. He is my go to advisor in your team.
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