Service Center

Real Reviews From Verified Customers

Nathan U.
4 out of 5
6/23/2021
Wendi Was AWESOME as ALWAYS ???????? Marissa and the WHOLE staff ALWAYS PLEASANT to work with!!!! MAHALO!!! ??????????????????????
Nathan U.
4 out of 5
6/23/2021
Wendi Was AWESOME as ALWAYS ???????? Marissa and the WHOLE staff ALWAYS PLEASANT to work with!!!! MAHALO!!! ??????????????????????
Joan J.
5 out of 5
6/23/2021
Thanks for the shuttle ride, driver was great!
Jay Y.
2 out of 5
6/22/2021
Audi honolulu has acknowledged the problems with my vehicle but no solutions have been provided for the repair. I was offered a trade value for my car to purchase another and the lemon law was mentioned by the gm. This is not acceptable. I expect the car to be repaired even if the warranty expires since the problems exist now. I do not find it acceptable to pay for another car that doesn't have these problems.
Neal K.
5 out of 5
6/22/2021
Excellent service!!
FLOR EMMANUEL.
5 out of 5
6/20/2021
Very satisfied
Anna M.
5 out of 5
6/19/2021
I was totally satisfied with the service—friendly, courteous and professional.
Colleen H.
5 out of 5
6/18/2021
Great service as usual. Thank you to Keoki! Hi to Wendy ????
Sue H.
5 out of 5
6/18/2021
He did good very good job ????
Eric Y.
5 out of 5
6/18/2021
Wendi is outstanding. She’s very attentive and responsive and makes service visits very easy.
MARK N.
5 out of 5
6/18/2021
Professional and thorough service!
Lynnette R.
5 out of 5
6/18/2021
Very pleasant.
Norman H.
5 out of 5
6/17/2021
I will request Wendi with future services I need completed. Very happy with her customer service. She represented Audi with the professionalism expected.
Qin X.
5 out of 5
6/17/2021
Friendly and helpful
Christine B.
5 out of 5
6/16/2021
Professional, personal, top-quality customer service.
JOSHUA S.
4 out of 5
6/16/2021
Velocity personnel in the shuttle area arranged an immediate ride home for me. WiFi at the dealership was down, so I had to go back home ASAP to make it in time to join an online meeting. Excellent customer service!
Sandra S.
5 out of 5
6/15/2021
Wendi is awesome. Totally professional
Eduardo R.
5 out of 5
6/15/2021
Wonderful experience, albeit I was getting my car repaired. Wendi is a true professional, attentive to customer needs and sensitive to customer issues and agendas. Couldn’t ask for a better representative for Audi.
John Deron.
4 out of 5
6/15/2021
Mahalo Wendi.
Eric A.
4 out of 5
6/13/2021
Good Job Mr. Keoki and the mechanics. I trust all of my car problems since 2014, from q5 to q7 to flagship Q8. You guys do it quickly!

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