Pierre was great, very detailed oriented. Made sure to go above and beyond when dealing with the warranty company and maximizing the claim. 10/10
I do not like the way this dealership pushes extra services when I'm just there for warranty service.
DO NOT CONTACT ME.
Erik was very professional, answered all my questions, and conveyed competence throughout the service. He communicated well, both in person and through telephone and text and was prompt and getting my service work done on time.
Pierre is an amazing service rep. My experience at Easy Honda was smooth because of him. He handled everything quickly and efficiently. He was also very knowledgeable and helpful. Highly recommend booking any service appointments with him.
Rudy has good customer service skills. Keep up the great job!
Luis was very knowledgeable and did a great job of explaining the services to be performed.
I had an outstanding experience. The staff was welcoming, professional, and clearly committed to customer satisfaction. Pierre took the time to explain what was needed and provided a clear estimate. Although my vehicle took a while to be serviced, he kept me updated on the progress. The visit felt effortless.
Fast and efficient service. Thank you
When it was time to pick up my car, Keito knew I was on my way and would be there at a certain time. However, when I arrived, he didn’t have my paperwork ready and I had to stand outside and wait for him to get everything ready - while he chatted with several other employees in his office. I paid (credit cards now charge an extra fee?!?) and then he sort of pointed me in the direction of my car. When I finally found me car, it was filthy, although I had requested it be washed. It obviously had not. Overall, very disappointing pickup experience. On the positive side, I had a great experience with the employee who helped me when I dropped off my car. He was filling in for Keito who was out that day.
Not happy with work done, same noise I brought in for, even came back only to he told it was another problem you couldn't have known about. Also have alignment issue, tried to contact service Mgr, no return call.
Very satisfied with the service, the entire team was very helpful, especially Mr. Rudy.
Great service and super nice customer service
Great communication and service with Easy Honda.
I am trying to get my paperwork for the purchase of my Passport on May 3rd, but haven’t been able to. It’s possible my email address is not correct. Would someone please send to
Thanks,
Lynn R
It was good. I wish we could have a gotten a discount ( even when asked) since the car is not old and I should not have this problem of door rim protector coming off. But besides this the problem was fixed.
Mala atención no la esperada, precios muy altos y pocas opciones de solucionar el problemas
Rick is amazing at his job and was able to get my car in and out relatively
quick. I had a busy Friday and he was beyond exceptional to make sure i was able to get to my appt i needed to be at while assuring my car would be taken care of simultaneously! Definitely can’t beat that on any day!
Truly an asset to service team ????????????????
No one went over the final diagnosis. Not until I got home did I see my brakes were not at excellent and I don’t know why and what to look for. When I got there for my appointment I was given I believe his name was Luis and he told me about my spark plugs and told me I could get 10% off with coupon if I got that done wel when they switched me to Rudy he said no.
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