Excellent and friendly service from Makayla
Erik has to be the best employee you have! Always a quick email or phone call response Very knowledgeable and always wanting to provide the best service there is. Honest and caring very personable In 9 years we have never used anyone else Erik is the reason we keep coming back and recommend him to everyone. He is the role model
For others st your dealership I appreciate all of his help and honesty. We are are overwhelming pleased with Erik. He adds a personal touch asking about my husband who has cancer.
He is the best
Erik is very efficient and takes excellent care of me and my car! Thanks!
Was not satisfied with my experience with Keito; please refer to letter dated May 7 2025 sent to Director, Jose Ruiz, Service Department, which details the dissatisfaction and suggestions for improvement.
I have always been completely satisfied with the service, efficiency and professionalism provided by my regular Service Coordinator, Erik Baatz who has worked with me for most of the 21 years I have owned my Odyssey . He has kept my vehicle running like new. My satisfaction with Easy Honda is largely based on the trust I have in Erik.
No need for a follow-up phone call.
Thank you.
Services done in a timely manner
Very professional, kind, and helpful!
Luis understand my issue and help me out with the car maintenance service.
Thanks for the assistance Pierre was awesome I really appreciate the work and time explaining everything.
Maria was great as always! And the service on my car was done very quick and there were no issues!
Makayla was super at her job. Very friendly, great communication and good follow through on everything.
i need to come back thursday to erik
Great service! Luis is awesome!
A job very well done by Luis.
I value Erik's advise and guidance so much that I refuse to take my car to Katy Honda, Even though I live in Katy. Coming to your honda since 2ooo, so many changes took place but no change from him. Very helpful person with good attitude. Maby Thanks. Mrs. Bose
The gentleman was very professional, and my car was ready in a timely matter. I wish all of your service employees had the same work ethic.
Cristiano helped me greatly on the purchase of this vehicle. Everything went smoothly and he still assisted me after the deal was done, keeping me in the loop of when my plates are available as well as facilitating the installation of other accessories that went with the car. Cristiano deserves an 11 out of 10 being the highest. I am satisified 110% with everything.
Pierre was GREAT …. He explained everything clearly . Being retired I Really Appreciated the Uber rides ..both back to my home and returned to Easy Honda …. I have both purchased outright and leased 5 Accords from this location over the years …. GREAT SERVICE !! Thank You !
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