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Real Reviews From Verified Customers

Service Center Review Summary

5 star 6658 reviews 68%
4 star 2018 reviews 21%
3 star 229 reviews 2%
2 star 486 reviews 5%
1 star 424 reviews 4%
Review Us
Jacob T.
5 out of 5
6/16/2026
As usual, excellent customer service from Maria Miranda.
Teresa T.
1 out of 5
6/16/2026
I was not told ahead of time that there would be a big service charge if I used a credit card to pay my bill. I was astounded to have a huge percentage of my bill added to the total when I went to pay by credit card. If I had known, I would have paid by check. I felt deceived, over charged and unfairly treated. This is unacceptable customer service.
Jenny G.
5 out of 5
6/16/2026
As always, Mr. Rudy Cruz makes my car service experience excellent. He is always professional, knowledgeable, and dedicated to his work. I truly believe he is a valuable part of the Honda family.
Diana L.
5 out of 5
6/13/2026
Very professional
Gary B.
5 out of 5
6/13/2026
Good service. Good attitude thank you
David S.
5 out of 5
6/13/2026
Fantastic service by Ms. Nguyen! Courteous & kept me informed.
Ana And.
3 out of 5
6/12/2026
Unfortunately, the motor light turns on now
Steven K.
4 out of 5
6/12/2026
erik is exceptionally gifted as a csr. the best
Larry D.
1 out of 5
6/11/2026
Repairs took much longer that expected or anticipated and didn’t know from day to day how long it was going to be.
Stephanie W.
4 out of 5
6/11/2026
I usually make an appointment through Erik Baatz in the morning, but was unable to that particular time of day. I did swing in later that day on a whim and when he was free was able to help me with what I needed. And for being last minute he was always helpful. Thankyou!
Dennis W.
4 out of 5
6/11/2026
Car works fine
Terry B.
5 out of 5
6/11/2026
The communication was thorough and the repair was well done by the mechanic.
Israel B.
5 out of 5
6/11/2026
Erik was very helpful and kind when providing all the information regarding the process. Thank you Erik.
Jacob T.
5 out of 5
6/11/2026
Maria provided exceptional customer service
William P.
5 out of 5
6/11/2026
I’ve always received very professional work from the Honda service dept. This time as no exception. Thanks to Erik and all the tech’s.
Steven K.
5 out of 5
6/11/2026
erik always offers exceptional service
Dominic B.
5 out of 5
6/10/2026
Service rendered promptly. Advice given on issues that needed attention thanks for that. Looking forward to seeing you in the next service.
Sergio L.
3 out of 5
6/10/2026
I got a discount another dealership was giving me.
Alian H.
5 out of 5
6/10/2026
Excellent service. A true professional and my AC blows cold.
Edvard G.
5 out of 5
6/9/2026
Great service and great communication skills. She educated me well about maintenance of a hybrid vehicle, 10/10 recommend her!

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