Stop sending texts to buy a new car every time I come there
I am very happy with my job well done.
Erik was super nice and welcoming. He walked back to my car a few times to get things that I left, which I appreciate greatly! He seemed happy to help his customers.
My Air Condition is still as it was before. I said the same to the sales representative but he told me it is 5pm and the service shop is closed.
I dropped me car at 7:45am and this is what i received.
Too sad.
Rude is the best. He took care of my car without an appointment. I really appreciated it.
She really did great costumer service , but service Departement forget to change the oil change sticker how many mile have to go back for oil change, they said will give me call back, no one call me.
I want to make it very clear that Makayla was great and everyone I talked to in the service center was very polite and kind. It was disappointing to take my car to the Honda dealership and not find a solution to the issue after 200 dollars and most of the day. I really appreciated everyone that helped though and have nothing negative to say about Makayla. I just want to be honest about my disappointment.
I appreciate the kind of service that Mr Rudy has given me. I’m thankful for that and the way he has been able to help me with the car by mentioning few things that the car need. Again thank you, and see you next time.
George.
Siempre muy buen trabajo por parte
De Luis.
Pierre was very helpful and did a good job. I would recommend him and Easy Honda in the future.
He was great. I just questioned the invoice when I got home to review. The cost of oil change was higher than we originally discussed. I had a coupon. So just need to visit about that. Otherwise, he was really great to deal with. I just had that one question is the reason I said no.
Excellent customer service. Richard Was exceptional!
Thank you
Quality service from Maria and Ashton. A big thank you to Ashton for handling my vehicle with care.
I decided to call Easy Honda after multiple visits to Katy Honda over the past 3+years…and dealing with their awful customer service each time. The final straw was when I was trying to get a recall fixed and could never get a call back or an answer on when the part would be available. I can confidently say Makayla is the reason that I will continue to visit Easy Honda. She was amazing from the first call I made to her!! She got me an appointment right away and kept me informed throughout the process. She was super helpful and polite!
Eric was very professional and courteous. I was in excellent hands.
Satisfied with Maria's help, but was dissatisfied with the time it took to finish servicing the car.I had an appt.when I made the appt I was told about 4 hrs it would take.8-9 hrs. When I was told the car is ready. Too long.
Erik is great, response in timely manner and arranged uber promptly
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