María was fantastic, took great care of me! Got everything taken care by the time I requested. Super helpful!
Everything was great. Erickis is very polite, patient and gave me all support thata needed. I am very satisfied with the entire service once again.
Service advisor did not tell me when it was complete,took longer than was told,uber ride was not arranged in a timely manner,they hung up on phone calls.
Pierre was courteous, knowledgeable, and very helpful. I would like to compliment his work and I would ask for his assistance personally if I need to have the car serviced in the future. I noticed that someone had popped the side panel on the passenger side back into place for me. I am surprised and quite happy that it was restored to its original look. High marks all around!!
Erik has been taking care of my cars for over 30 years and has always taken wonderful care of them. He is a gem! Lynda S
My appointment was at 9:00 am for routine service, oil change etc. I told them I would wait for it. But my car was ready 41/2 HOURS later. When I made the appointment. I assumed that like in the past it may take up to 2 hours. I find it very disrespectful for Easy Honda overbook customers!!! And not considering the customer’s waiting time! I find it abusive. You have to understand that I have a choice where I take my car! I have been a loyal customer for 7 plus years & I bought my car from this dealership when it was Spring Branch Honda. I am very disappointed and you lost me as good paying customer!
Pierre was very helpful and accommodating. I was in and out the same day. He assured me my car would be looked after and all my service inquiries would be handled. All went great!
Keito was great easy to work with.
Wow guys I’m still super impressed for your professionalism and the dedication that you put into my truck, also I’m very happy to be helped by Rick Rodriguez, always professional and straight to the point, 10/10 with easy Honda and also with your personal.
Good services and the workers were friendly and fast
I felt that 2.5 hours for an oil change was pretty excessive. I was not informed that it would take that long
Best advisor in the world !
I always have complete confidence that Makayla gives me good advice and excellent service. I appreciate her personal care and attention!
You do not need to reach out to me. It wasn’t the work that was done, it was the check-in method. You ask us to schedule an appointment which I did and I’m pretty sure I picked the earliest possible one being at 7 AM when the place first opens. I was at the front of the line. I’ll be at the furthest line when you pull into the service station. As soon as the lights came on all the cars in the first lane were assisted and I did not get helped until 7:15 which then made my Uber ride much more expensive And I was late for work. I just think if you’re going to take the time to schedule an appointment you should be helped at your appointment time if you’re the first one there. It’s a simple fix and I’m not upset. I just think there should be a more structured order to the process.
Makayla was great! I plan to have her be my service advisor in the future.
Makayla was super nice, professional, and informative!
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