Great service and even washed the car!
All previous experiences, I looked forward to the car being washed and vacuumed, this time it was neither. Just disappointing.
Kept me informed. Appreciated timely service. Detailing the car was a nice gesture!
The vehicle was serviced and brought back to me washed. However, the car wash was less than average. Please take more time washing the car along with the wheels. Thanks
Good job. I like that the service team also does a quick clean of the car, and that you send text updates to keep me updated.
Russell always provide the best service , every time I bring my car to univerty Kia. The service dept. is outstanding. Thanks savoy miller
The car had no problems when submitted for service; it was merely getting its 25k maintenance. Since getting it back, it has had a slow but persistent oil leak. When I called to ask that this be looked at, the earliest appointment that I could get was more than a week later.
My questions regarding cost of services rendered went ignored and answered by Service Advisor and Service Manager. Three phone calls and one text message. Unsatisfied customer.
Very professional explained what was needed
I was really impressed that your team could fit me in late on a Saturday!
He was very polite and very professional. He serviced my vehicle in a very timely matter.
Everything went smooth, had a clean car when picked up!
I scheduled an appointment thinking I needed a brake job, and was told it wasn’t time yet. I appreciate the honesty! I will always come back for service and new car purchases.
Russell did a job well done. He was very attentive to what I needed and he made sure it was done. He also serviced my car in a very timely fashion. I also appreciate the respect that was shown to me he was very nice. I k ow I can be a difficult person to deal with sometimes but he made me feel very welcome and paid attention to all of my request.
Great customer service. Car was serviced and ready to go quicker than promised.
Fast, friendly service as always. Thanks!
My car was very well taken care of.
Very pleased with the service, absolutely no problems.
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