We waited while my car was being serviced and detailed. Ariel was very nice and the wait time was brief. The service was excellent and we will see you again the next time.
Vehicle was delivered clean and promptly as promised.
Very professional services.
Ariel seems to really care.
I appreciate Ariel for working me into the schedule inspite of coming in a day early. Thank you so much
I have only had my car back 24 hours but so far no problems and the service department were really nice and answered my questions. Thanks
Russell is always on the ball, very knowledgeable about issues, and is pleasant to deal with. Very good experiences so far!
I was quite satisfied!
Thanks again!
The service was 45 minutes faster than I was told when I made the appointment. Time is money to me and that was refreshing.
Russell is always awesome!
Everyone was very nice when I got my car back it was so clean. They told me it would be ready at 9:30 and it was ready at 9:20 . Thank you again for the very best service.
Yes I was very pleased the atmosphere was very pleasant. I’m sure I will be back when needed
Ariel was very accommodating when I mistakenly arrived at the wrong time for my appointment. I’m appreciative.
Honestly car has been sounding every since I got it back I tried calling today but it was to late the service department was closed
Employees were polite and accommodating. Service was performed as authorized and completed ahead of expectations. Appreciated the post service cleaning of my car as well. Completely satisfied by my service visit.
Awesome service and always going above and beyond to help. I’ve been a customer for a long time and service is why I’m brand loyal. All my vehicles are Kia. Thank you.
Mr. Willis was very polite and pleasant. I have found everyone to seem to be honest and fair.
Purchased Certified Pre-owned 2019 Sportage 2 months ago, and my car is already having issues (unable to start the car, engine light on the dashboard). I wonder whether the dealer even inspected the car before selling it to me. When I called the service on 8/19, I was asked to drop off my car to the dealership on 9/1, even when I expressed my concern that this may be urgent issue. My request for a rental car was also declined. Later in the evening, I was unable to start my car at all, and I called AAA for tow in. There was very minimal communication from the representative and most of them are through text messages. No apologies, no detailed debriefing on inspection/repair. I'm extremely unhappy with my purchase and service from this dealership. I'm considering filing complaints to the state and federal consumer protection offices.
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