Paso Robles Kia Auto Repair Service

Thank you Justin! As always amazing service!

Thanks Gino

Nice guy, very helpful.

It took over 2 hours for a scheduled oil change

Justin helped me first of all. I explained to him both of my headlights were getting moisture in them. He wrote down fog lights. I can excuse that. Then my son who worked for Kia & Justin went to speak to them. My son left on good terms with them and worked as a service writer and also sold many cars for them,as well as written up a considerable amount of extra service sales in the years he worked for them. He had taken pictures of my headlight when the moisture was in them and that still was not good enough. Now I have to try and recreate a situation to make them get moisture again. If you can not take the words of a very good former employee who clearly has a photo of the car lights then that is a problem for me. I have bought multiple car from this dealership 4 or 5 cars in the last years. If that is not loyalty on my part I dont know what is. I believe I am owed the corrective action on clearly defective part to be replaced with out question with the pics we have. I am very disappointed with the actions of this dealership in the way they are handling this issue. My next call will be to the head office of Kia. I deserve to have those defective lights replaced immediately. Its Kias problem for defective parts not mine. I hope we can get this problem resolved quickly. MARTI.F.

Thank you for the work that was done on my Kia. It is running much better. Matt was very kind and helpful.

Everything went well no problem yesterday thank you

Justin is great. A pleasure to do business with. Very caring.

Matt was very helpful fitting me to an already busy schedule. Greatly appreciated! Look forward to doing business with him again.

Justin has a calm relaxed disposition,With a willingness to help with whatever might need be done. I jokingly said and if you have time you can wash it also, when I returned it was clean ! It’s the simple things that make you want to return to the same dealership for your services on my KIA

Justin has excellent customer service skills. He was patient and answered all oof my questions.

Great team

Always have a positive experience from start to finish at Paso Robles KIA. Everyone I’ve dealt with has been helpful professional and very pleasant. Thanks you guys!

Thank you for your great service.That is why we continue to going to your dealership.Thank you vary much

The experience was great.

Completely satisfied with the service. They were quick and answered my questions

Very satisfied with the service very nice folks ..thank you

You guys make me feel taken care of.

He was great. Knowledgeable professional pleasant and was great at communicating the status of my car

I like your friendly personnel and get good service but I wish it didn't cost me $30 in gasoline to get an oil change. It is a long way from Los Alamos.