Paso Robles Kia Auto Repair Service

Thankyou for being so close to home.

The mechanics were very thorough and the office staff went the extra mile to make sure my experience was pleasant.

Good service ! Thank

As always, and for many years, you folks have taken good care of my truck. Thank you very much.

Very knowledgeable.

My wife mentioned to the tech to not wash the car due to a broken window on the roof and they still washed it.

Love Gino he's the best

Thank you

It was a very comfortable visit and thank you for the snacks. See you next April . remember we are snowbirds.

Justin was completely unprofessional. My appointment time was 10:00. I got there at 10:02. He had checked my mileage and I had signed the estimate by 10:10. Justin said that my Sorento would be ready within an hour. My Sorento was lowered to the ground at about 11:00. At about 11:30, I told my son that the service was taking too long. We were overheard by a lady walking by, who said something to a man behind the counter. He was sympathetic and checked on my car. When Justin was going over the charges, there were no apologies. I requested $10 off so I could go to a car wash. He said no, I could come back. I had to leave, other appointments and a trip out of town - with a dirty car. When I said I would never come back. Justin said whatever. When he walked me out to my car Justin was flippant and said he didn’t understand why I was so angry. I was angry, I never raised my voice. I am extremely disappointed. For over a year I felt like a valued customer, now I don’t. I won’t be back. If someone asks me I will say I love my Kia, but don’t go to Paso Kia.

Always excellent service!

Matt was extremely rude and I feel, as a long term and multiple KIA buyer, that customer service is key to keeping the customer happy. Apparently he's awkward with people, at best. Perhaps his lack of social skills will develop, but his lack of knowledge about KIA is definitely a problem.

Service department was amazing! Great job and every very friendly.

The staff and the ambiance in the service department made getting my car serviced a real pleasure

Gino and the crew are wonderful. Keep me updated and explained the issue well. No judgement that it was likely an extra large bug on the windshield that triggered the alert

I'll watch for it.

The best you all are!

NO ONE EVEN SAID HI TO ME WHEN I WALKED IN FOR A SCHEDULED APPT. I SAT IN SILENCE WHILE I WALKED INTO THE SHOP WITH NO ONE ELSE EXCEPT THE 2 GENTLEMEN WHEN I WALKED IN AND NOTEVEN A HELLO. I WAS THERE FOR A RECALL WHICH I UNDERSTAND YOU DONT GET PAID FOR BUT I REFUSE TO TAKE IT BACK WHEN I DOMT HAVE CUSTOMER SERVICE. I KNOW I PAY MORE QHEN GOING TO A DEALERSHIP WHICH I AM AWARE OF AND WILL PAY BUT IF I DONT HAVE CUSTOMER SERVICE IT WILL NOT HAPPEN.

Pleased with the results

always very profession and efficient.