Service ks always good thank you
Excellent got my car as they agreed on time ! Thank you Will Tiesiera and Sevice Team!
I was told that my vehicle would not be ready until the afternoon, my appointment was at 7:30am, so I had to walk 3 miles home due to no shuttle service(I understand because of Covid so I was not mad at the situation, although I would have liked to be advised when I made my appointment). As soon as I made it home, I was called to say my vehicle was ready. I had to call a ride sharing company for a ride home. I would have waited for my vehicle if I knew it would only take an hour.
I felt well-treated and respected.
Good people!
Blessings to Will Tiesiera Ford.
David Rodriguez was so helpful in resolving the issue with my car today. I called the service department today and he was able to have the car repaired the same day. He provides great customer service and is an asset to your company. This is why I always have my Ford vehicles serviced in Tulare and never go anywhere else. Thank you very much.
Luz B
Mr. Jose Romero forgot to put the oil cap on, there is oil all over the engine! I want you guys to call me immediately to resolve this problem. I never seen such poor customer service.
Courteous contact thanks.
Quick, solid work. Costs covered because it was a recent purchase. Really happy!
Thank You
This is the second service of my 2021 F150 that I purchased from your dealership and you have always taken care of me and my truck, thank you again
Anthony
Good job. No appointment, trouble with battery. Got new one and had suv back in afternoon.
Best service department I’ve ever been to. Great service. Thanks
Efficient and Daniel guaranteed my car would be ready at 430 much appreciated!
Thank you for the excellent customer service
Uli was fantastic! Great communication, honest, and so friendly. My experience could not have been any better.
Great Service! Unfortunately my vehicle broke down 3 hours from home. Uli kept me updated throughout the diagnostic process. If I lived closer I would definitely return.
Amazing customer service!
They did a great job ,I am very happy with my truck.
As always, great service from Uli and the service department. They answered all my questions and performed the necessary repair . Thanks, Larry
Will Tiesiera serviced my vehicle with engine and fuel problems. Within 2k miles and 2yrs warranty of the service, I had a blown motor!
David R., the service manager insisted the problem was not Will Tiesiera, yet the vehicle was given a 90k mile service/inspection , as well as the engine and fuel system work. 100 miles after leaving the dealer after service, I had a check engine light come on, which was never addressed by Will Tiesiera or David R!
Now I have a blown motor, even after all the service that was provided by Will Tiesiera Ford, who takes no ownership of the damage!
Zero integrity, ownership of issues or guarantee with the work or service at Will Tiesiera!!
Never again will I bring a vehicle and be treated like I did not know the service department ruined a good truck!! Service department wouldnt even meet half way on the price of the problem. No integrity, No ownership!
All good, BBB will be contacted about the credibility of Will Tiesiera!!
NEVER AGAIN!! Zero customer loyalty!!
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