Thank you to your team for making this such a first class experience. From the shuttle service to the easy feedback
Very satisfied. From your new customer.
The issue i had was i had a battery that was not holding up like a normal one and went to get a warranty replacement and it felt as though nobody wanted to help with it
Good customer service, professional demeanor, and speedy completion time.
Diana was very helpful, professional and friendly.
Diana always provides excellent and professional service. She is awesome.
He was completely professional knowledgeable and has a great demeanor. Very informative thank you
Thank you for servicing & finding the main problem of my car.
Diana was an awesome and professional service advisor!
Diana was very professional and courteous. She quickly located the work order that was pending (driver 2 key programming) and located floor mats that had been promised to me when I purchased my vehicle. My experience was pleasant and the appointment went smoothly. Thank you.
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Great service. Thank you.
Acura takes care of me and my vehicle.
I don’t believe the service rep was willing to listen to my request for advice re seat positioning during my visit. I asked for advice on programming sear positioning. He said that issue had to be addressed by the technician at the tune of $180. I find it somewhat astonishing that the dealership would not offer some basic advice on its product that involves pushing the fob and seat control. I would also say that his bedside manor was lacking as the face Of the service department .
Fernando Alcaraz is helpful and friendly,he explained to me fully about the repair or work of my car.
The service is good as ever. I purchased my MDX at your dealership in
November, 2013 and it has been serviced there since I got it. I’ve seen three managers and many service advisors. Today I observed that the staff is not as friendly as the past.
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