Great experience!!! Fast, easy, and great customer service. Will take my car back to Weir Canyon Honda and hopefully buy my best car there. Thank you, Brando for making me so welcome!
Very knowledgeable I really appreciate your help thank you very much!!
Thank you so much for replacing my flat tire so I could get to work. I appreciate your taking the time to check the warranty and sending me the picture of that huge thing that lodged in the tire. I'm so glad I get my car serviced in the best dealership. Takes the stress out of these mishaps. Very grateful, thank you!
I found that there was still liquid in the bed storage compartment after it had been cleaned
I am very disappointed and dissatisfied with the service I received at Honda, particularly at this location. I typically visit the Westminster or Rancho Santa Margarita locations since I live in Mission Viejo, but I decided to try this location due to its proximity to my work. Unfortunately, this experience was far below expectations.
During my first visit, two caps under the hood were not properly reinstalled, which my dad later noticed. Additionally, my driver-side door was left with black oil stain marks. I had to return to have this addressed, as Jeffrey overlooked it, and there appeared to be a lack of proper supervision from Jesus.
Beyond these issues, I did not feel that my concerns were handled appropriately, and I am now left dealing with additional problems with my vehicle. Overall, the level of care, attention to detail, and customer service I experienced was unacceptable.
I will be escalating this matter further, as this experience does not reflect the level of service I expect from Honda.
I am very disappointed and dissatisfied with the service I received at Honda, particularly at this location. I typically visit the Westminster or Rancho Santa Margarita locations since I live in Mission Viejo, but I decided to try this location due to its proximity to my work. Unfortunately, this experience was far below expectations.
During my first visit, two caps under the hood were not properly reinstalled, which my dad later noticed. Additionally, my driver-side door was left with black oil stain marks. I had to return to have this addressed, as Jeffrey overlooked it, and there appeared to be a lack of proper supervision from Jesus.
Beyond these issues, I did not feel that my concerns were handled appropriately, and I am now left dealing with additional problems with my vehicle. Overall, the level of care, attention to detail, and customer service I experienced was unacceptable.
I will be escalating this matter further, as this experience does not reflect the level of service I expect from Honda.
Brando is the best service advisor. He goes above and beyond making sure my car is taken care of. Thank you
Service was absolutely excellent. Thank you.
I was very pleased with your service and will return in the future.
Everything was Excellent!!! Thanks
Iman Azimi did an excellent job in taking care of my maintenance job and open recall items. Thank you.
Fast service great customer service will return
Excellent, thank you for the friendly service.
I had a fantastic service experience at Weir Canyon Honda, thanks to Iman. When I first arrived, their computers were down, which could have easily turned into a frustrating situation. Instead, Iman came out to greet me within just a couple of minutes and immediately put me at ease.
He was incredibly communicative, friendly, and knowledgeable throughout the entire process. Despite the technical issues, he kept everything running smoothly and made sure I understood what was going on every step of the way. He was able to answer all of my questions with confidence and professionalism, which made a big difference.
Iman truly turned what could have been a stressful visit into a seamless and positive experience. Exceptional customer service like this is hard to come by. I highly recommend working with him if you visit Weir Canyon Honda.
Bruce was great thank you so much for your service today. Such a gentleman we appreciate your service
Everything was excellent. 10/10 no notes.
Everything was fine thank you so much for your help
Bruce was excellent. He was cordial, transparent, and efficient. He told me a realistic timeline for getting my car serviced, and I was pleasantly surprised when it was done ahead of schedule.
Excellent customer service
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