Quick, efficient, and smooth process. My car ride so smooth !
Jessica is very helpful and professional, I will definitely come back because she provided a good quality service. Thank you Jessica.
Was very happy with the service I received from Lisa.
Lisa has excellent customer service skills and does well with her customers
Lisa was great like alway
Fast service friendly staff
Jessica went above and beyond in her role I appreciate everything on the universe offered regarding the service needed on my vehicle
I had to come in to drop my car off for service the next morning. I was delayed by a personal matter at the dealership, but in the meantime the service department went ahead and serviced my vehicle so I did not have to make another trip back the next day it was ready to go home with me when I was ready to leave
The service department was wonderful. Fast professional service.
Lisa always takes great care of me. Honda universe service team always provides superior work.
Jessica is a great service manager and always treats me well. Having said that I was disappointed that it took four separate appointments to resolve the issue I was experiencing. I ended up getting a new battery new spark plugs and finally fuel injectors to fix the blinking sensors. The final bill was the icing on the cake!
Very helpful setting up appointment.
Listening and understanding problem
Completed service efficiently
Pat did a great job at answering my questions and keeping the cost low on the maintenance of my van. It’s nice to know he and the dealership can be trusted.
Jessica was very kind and compassionate about my dilemma, however the problem with the check engine light coming on wasn’t resolved. I left with it off but as a traveled today to Virginia, it came on within an hour of leaving the shop. I will be in upon my return later next week to speak with a manager. Thank you.
Lisa is great and so nice.She is very informative and always answers my questions. Always have been happy leaving Honda when I know they can be trusted ????????????
There was a recall with the airbags, we were giving a appointment and everything was completed in timely manner! Way to go guys ????
Keep up the good work
Thank you
Excellent Jessica thanks again ????
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