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Real Reviews From Verified Customers

Service Center Review Summary

5 star 460 reviews 69%
4 star 136 reviews 20%
3 star 11 reviews 2%
2 star 27 reviews 4%
1 star 37 reviews 6%
Review Us
Samuel S.
4 out of 5
9/5/2021
I have been to Honda Universe many times. I usually try and get my oil changes done by Honda. From all my experience Lisa was the most pleasant person I have dealt with. Thank you
Margaret J.
5 out of 5
9/4/2021
None
Akhenaton G.
1 out of 5
9/4/2021
2 hours for an oil change with an appointment is just unacceptable.
Carmine C.
4 out of 5
9/3/2021
Ready on time as promised
Abby M.
5 out of 5
9/3/2021
Lisa was professional and courteous thru out the whole process!
Linda P.
5 out of 5
9/2/2021
Lisa is always friendly, knowledgeable and professional. She goes above and beyond to keep me informed on my vehicle and gives a personal touch to every service encounter.
Patricia I.
5 out of 5
9/2/2021
Lisa was very helpful and knowledgeable making the experience good.
Tal N.
5 out of 5
9/2/2021
Service advisor Lisa Barritta Was very helpful kind knowledgeable and took care of my service promptly and quickly
James R.
5 out of 5
9/1/2021
Lisa has always provided excellent service every time I’ve brought one of my Hondas in for service. I appreciate her customer service and attention to detail.
Robert P.
5 out of 5
9/1/2021
This is my third visit where Lisa is my Advisor Superb service , great communication Excellent skill set and knowledge of services required Rating 10 out of 10
Corrine P.
5 out of 5
9/1/2021
Jessica was really polite and informative, what a great employee Honda has!
Robert D.
5 out of 5
9/1/2021
She’s the best!
Eta K.
2 out of 5
9/1/2021
Disaster. I was promised to be picked up ended up waiting almost an hour Overall very rude service
Joseph H.
4 out of 5
8/31/2021
Nobody is better then Jessica. Her customer servide is outstanding!
Kathleen B.
4 out of 5
8/31/2021
Thankfully my issue was resolved. Guess I just needed the best service advisor !!????
Marie M.
4 out of 5
8/31/2021
I would like to commend Lisa Barritta for conducting herself in the most professional manner, she was very pleasant and courteous. My scheduled appoint was right on time, she conducted the paper work very quickly and efficiently. I would definitely return for service, she made it a very good experience for me. Marie M
Menachem S.
5 out of 5
8/31/2021
tony was realy a pleausure dealing with.
Carol J.
5 out of 5
8/31/2021
Lisa was very nice, informative and professional
Kuldeep S.
4 out of 5
8/30/2021
Jassica was very professional she explained the problems very clearly and gave us good suggestions to resolve the issues
Kalynn H.
5 out of 5
8/30/2021
Lisa was awesome! Very friendly and helpful for my first service experience.

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