Fantastic service experience. Totally professional. Thanks!
Your sales dept has NO CLUE what they are doing when scheduling shop work.
TOTALLY DISSATISFIED with the treatment I've had over the last week
Excellent from start to finish
Good job. The supervisor explain what I need to do.
Michael gave me outstanding customer service, treated me with respect, and answered all my questions. On a scale of 1-10 Michael is an 11
I have bad experiences here before. As soon as I walked I. Notice a difference in the customer service and also car service. I must say new management is doing a great job. I will continue to bring my car back looking forward to my next experience. Thank you
Very very pleased with Mike Carbone. An absolute gentleman and a pleasure to deal with
Bob took excellent care of me n my situation with my car he really went above n beyond to help me get a rental car since my car had to stay there he always answered whenever I called him n was very helpful he has a very nice personality n is a pleasure to deal with we need more like him in customer service
The basic dissatisfaction comes from a day there with a scheduled appointment. You aggressively sought my business, so I agreed, even though I asked for an online quote. The car I was asking for was substituted with way more features than I asked for. Buyer Beware at its utmost. Then, during Covid, my husband and I (both over 65 and health compromised) spent 41/2 hours closing a not fantastic deal.
Bob Majkowski, was scheduled to leave shortly after I arrived to have my car serviced. He as always took the time to explain what maintenance would be provided. My car was finished after the time Bob, should have left, instead he waited until my car was finished and kindly informed me the service was complete. It truly means a lot to me to have Bob Majkowski as the service manager for my vehicle. Thank you Bob.
Phil is my go to guy. Always friendly, informative and efficient. Explains options and gives great information. Hope he’s there every time I bring truck in. His work with my Corolla was a big part of the reason I bought the Tacoma.
As always Bob was the consummate professional knowledgeable friendly and helpful tool care of me and my vehicle with a great and satisfying result
Bob is always awesome to deal with. He is friendly, makes great suggestions and offers me the information that i need and want.
Philip made getting service easy to deal with
Erica is a very professional. Knowledge and kept me informed on my service being done and what I needed woth full explanation. Tremendous asset to the dealership and company
Reserved an appointment and advised I would wait for the vehicle. Service, which basically consisted of an oil change, took 2 and a half hours. Are you kidding me! Unsatisfactory!!
Bob is outstanding. He always does an excellent job. Professional. Work as promised
Jonathan was a true professional in every sense of the word. A knowledgeable and patient sales professional, who was never pushy and appeared candid. He made the buying experience easy and stress free. I will be recommending Jonathan to all of my friends and colleagues who are thinking about a new purchase or lease.
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